Global Tech Solutions

This is not an entry-level position. Seeking candidates with a minimum of 1-2 years experience in a help desk environment.

The Jr. Systems Administrator role is responsible for supporting a wide variety of clients and systems almost entirely remotely. Clear and concise communication skills (written and verbal) are equally as important as technical ability. The proper candidate will be motivated to take on new challenges and expand their technical knowledge. This position will be exposed to many different environments and systems providing ample opportunities for growth in your field.

Travel Requirements: 15% - Mostly to local clients with occasional out-of-state client visits.

Looking for a candidate that meets the following criteria:

• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Strong documentation skills.
• Ability to mentor junior team members
• Strong technical background
• Desire to solve complex problems

Required Knowledge:

• Windows 10\11
• Windows Server 2012-2019
• Office 365 and Exchange Administration
• Active Directory
• Group Policy
• LAN and WAN Networking
• Hyper-V and/or VSphere/ESXi
• Network Printers and Deployment
• General Hardware and Software Troubleshooting

Bonus:

• MSP Experience
• SonicWall
• Ubiquiti Equipment
• Connectwise Ticketing
• Screenconnect
• Solar Winds Backup
• Connectwise Automate

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Brooklyn, NY 11229