The Confidential Search Company

Do you want to join a company that:

• has been voted a Top Workplace in the Madison, WI area for the sixth year in a row?
• is a family-based company that values a work-life balance?
• has quarterly in-office chair massages available at no cost to its team members?
• has implemented solar panels to help reduce its carbon footprint?

At Amtelco, we believe in the importance of individuals, the diversity they bring, and the power of teamwork. We listen to our team members and select initiatives that are important to them. Join our family-owned business where we value work-life balance and create a fun, supportive, inclusive environment for our team members to succeed in!

Amtelco is the leader in developing SQL-based applications that are an open platform for critical interoperability in Healthcare and Commercial markets throughout the United States. We have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices!

We’re actively seeking a skilled Integration Implementation Engineer in our Customer Care department that will ultimately contribute to our mission of working with our family of customers to provide the very best products and support while creating a successful long-term partnership.

This full-time position is based at Amtelco’s corporate headquarters in McFarland, WI and reports to our Director of Project Management. Determined by your director, the benefit of a hybrid workplace model occurs at different times for each employee based on job performance.

How will I make an impact?

• Perform deep-dive analysis to understand and solve integration needs between data sources and applications
• Support integration planning based on principles of reusability, security, scalability, and quality
• Work with Solution Architects to build an integration strategy based on principles of reusability, security, and scalability
• Provide thought leadership in helping develop integration technology and business strategy
• Provide leadership to problem-solving activities where the resolution may involve multiple vendors or internal Amtelco groups
• Provide input and design assistance during the implementation of technical designs and plans by the supplier(s)
• Work on multiple highly complex and interdependent projects simultaneously
• Work with Project Management, Implementation, and Software teams to deliver integrations to new and existing customers
• Establish implementation practices to deliver scalable integration solutions including documenting for future use
• Other duties as assigned

What does success look like in this role?

• Bachelor’s degree preferred, Associate degree required
• Deep hands-on experience with multiple integration solutions and architectures, integration and API engineering, cloud technologies, and data
• Excellent communication skills, both verbal and written, with the ability to break down technical concepts and communicate them to an audience
• Strong understanding of Web API paradigms such as REST, SOAP, and GraphQL
• Strong understanding of application-layer communication and provisioning protocols, including SCIM, WCTP, SMTP, and SIP
• Sound knowledge of authorization and authentication standards like OAuth and SAML
• Experience with API management tools like Postman, Swagger, and cURL
• Ability to be hands-on as well as strategic for solutioning
• Experience in an answering service or healthcare environment helpful

Amtelco complies with all federal laws regarding employment eligibility verification. All employees must maintain valid authorization to work in the United States throughout their employment. Employees whose work authorization is temporary are responsible for ensuring it remains valid and for providing updated documentation before the current authorization expires. Amtelco does not provide immigration sponsorship for work authorization (for example, H-1B, TN, or similar employment visas). Employment cannot continue if valid work authorization cannot be maintained.

Amtelco is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender identity or expression), sexual orientation, national origin, ancestry, age, disability, genetic information, military status, marital status, or any other characteristic protected by law. We also provide reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs, in accordance with applicable laws. We are committed to a diverse and inclusive workplace where all individuals are valued for their unique backgrounds, skills, and perspectives.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Customer-facing technical role: 2 years (Required)
• API Integration Implementation: 2 years (Required)

Ability to Commute:

• McFarland, WI 53558 (Required)

Work Location: Hybrid remote in McFarland, WI 53558