Aspire Bakeries

We are seeking a Systems Operations Manager to lead day-to-day remote monitoring and control activities from our on-site command center in Phoenix, AZ. This is a hands-on leadership role focused on ensuring regional systems are continuously monitored, supported, and optimized for reliable performance.

This role is full-time, hourly, targeting 40 hours/week.

Essential Duties:

• Lead, coach, and develop a small remote and control operations team.
• Ensure consistent daily oversight and support across all regional sites.
• Oversee remote operation of field-deployed systems using proprietary software.
• Track system performance, KPIs, and trends to detect issues early.
• Maintain accurate reporting, incident logging, and compliance with operating procedures.
• Partner with field teams to troubleshoot and resolve system issues efficiently.
• Implement process improvements to increase uptime, reduce costs, and streamline operations.
• Anticipate risks and develop contingency plans.
• Own key metrics including system availability, maintenance response time, and service level performance.
• Use data insights to support ongoing improvements and decision-making.
• Support development and deployment of AI tools and workflows.
• Collaborate cross-functionally to implement AI-driven solutions and insights.
• Serve as the liaison between remote operations, field teams, engineering, and leadership.
• Coordinate scheduled maintenance and service activities with field operations.
• Support field visits as needed.

Education & Qualificiations:

• 7+ years of technical service or related experience.
• Bachelor’s degree required (Operations Management, Agricultural Engineering, or similar).
• Master’s degree preferred.
• Preferred certifications: ERP software, Lean Six Sigma, Project Management, Data Analytics.
• Preferred experience: agriculture, process controls, AI implementation.
• Strong ability to follow, create, and improve operational procedures.
• Proficiency in Microsoft Office (Excel strongly preferred); required experience with Teams, NetSuite, and SharePoint.
• Experience with electronics, remote controls, and input/output devices.
• Ability to safely install, repair, test, and troubleshoot plumbing, mechanical, and electrical equipment.
• Flexible schedule availability, including weekends.
• Strong written/verbal communication and interpersonal skills.
• Comfortable using hand/power tools and PPE.
• Valid driver’s license and reliable transportation required.

Job Types: Full-time, Permanent

Pay: $72,000.00 - $78,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person