Revenue Enterprises, LLC

• Status: Full-Time
• Regular/Temporary: Regular
• Hours: 40
• Shift: M-F 8:00am – 5:00pm MST (slight variations based on client needs)
• Location: Hybrid- In-Office and Remote
• Training: 3 weeks (paid)
• Starting Pay Range: $75,000 - $92,000 based on prior experience

About the Company

Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better.

What makes REL different?

• Family owned business where you become part of the family- not just a number
• Over 20 years of consistent and healthy growth with world class clients
• Your voice is heard and appreciated
• You are a part of the success with your ideas and your efforts
• You are appreciated and valued
• Award winning workplace: 2019-2025 Best Places to Work in Collections
• Competitive pay and incentive program
• We promote from within! Grow your career with Revenue Enterprises
• Work from home opportunity with modified in-office work options available for those who like the "office" setting

The Systems Administrator is responsible for maintaining and overseeing the technological operation of the REL IT systems. This role will be expected to monitor, manage, update the IT resources and coordinate with other IT teams or vendors accordingly. This role is a key position within the IT service department and will be called upon to resolve high-level technical issues, compliance tasks, ServiceDesk tickets and audits as needed for SOC2 Type 2 compliance. The Systems Administrator will be required to operate independently and maintain critical communication with the IT Team and Staff as needed. This role will be expected to monitor, manage, and engage IT resources or vendors accordingly

Essential Job Functions:

• Provide technical oversite and management of vendor relationships in the following areas:
• Network level: WAN and LAN connectivity, routers, firewalls, and security.
• Maintain auditing of Internal systems, vendors, cloud, and network infrastructures.
• Microsoft Office 365 suite and accompanying Admin Portals
• Virtualization technologies: VMware, Citrix, and Microsoft
• Immediately manage and remediate issues generated by monitoring and management system alerts and notifications
• Work escalated support issues related to REL’s core business operations, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions.
• Perform network assessments, security audits and new technology/implementations within compliance guidelines.
• Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, for scheduled audit periods.
• Interacts with and monitors the activities of 3rd party IT vendors notifying IT leadership of anything that does not adhere to our established controls and security procedures.
• Maintain support document for computer systems and network infrastructure.
• Communication with the IT Staff and Revenue Management as required

Job Type: Full-time

Pay: $75,000.00 - $92,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Aurora, CO 80014 (Required)

Work Location: Hybrid remote in Aurora, CO 80014