HTC Global

HERITAGE NEW YORK MEDICAL, PC

Please note only NY residents within reasonal commutes will be considered.

Starting Salary Range: $98,000 to $100,000 annually

Current Work Schedule: Hybrid Work Schedule

For immediate and preferred consideration, please review position requirements and respond accordingly.

Heritage New York Medical is a medical practice which incluldes an interdisciplinary regional team of Nurse Practitioners, Clinical Pharmacists, Licensed Clinical Social Workers and skilled support staff to bring the best care to patients. Our dedicated Employee Services Team uses diversity, equity, and inclusion as a bases for establising, maintaining, and supporting employees in an environment where they are truely valued. See a glimpse on LinkedIn.

HNYMPC provides wellness programs focused on patient health and overall well-being. We serve patients in all 5 boroughs, Nassau and Suffolk Counties. Heritage Northeast has been part of patient centered services in New York area since 1996. Heritage New York Medical, PC by association is backed by years of committed service to patients and has the distinction of now providing direct patient care.

Heritage New York Medical, PC (HNYMPC) is seeking a well qualified professional to manage a variety of IT work. This position requires an extensive knowledge of IT infrastructure and networks, LAN, WAN, servers, workstations and other IT equipment. The ideal candidate will enjoy assessing and implementing processes associated with work tasks/ projects. The successful person excels at independent work and is also able to work successfully as a support in a busy environment. Must be well organized, have excellent computer and systems skills and be experienced in being a leader of work for which responsibility has been assigned. Must follow HIPAA and cyber secruity policies. Must be able to demonstrate via experience and positions of trust, the ability to maintain strict confidentiality in all situations without exception. The position reports to the Vice President of IT.

Essential Duties and Responsibilities include:

• Provides technical support
• Touble shoots computer prblems and other technical issues
• Works collaboratively with internal departments and external IT entities/partners
• Is able to set up new workstations, laptops, monitors, and assemble devices
• Provides support for the implementation of identified tasks
• Able to install new software monitors
• Analyzes and suggest/implements improvements
• Extensive knowledge of Office 365 Word, Excel, Outlook, etc.
• Tracks and manages effectiveness of ongoing processes
• Posseses excellent analytical and troubleshooting skills
• Prepares and provides reports as required and assigned by the VP of IT
• Attend to helpdesk assigned issues in a timely manner
• Strong customer service (internal staff/departments) and communication skills
• Determines when to escalate to ensure issues are resolved in a timely manner
• Manages confidential information, maintains strict confidentiality at all times
• Maintains autonmy with all work determining the appropriate response to requests
• Provides executive level support as assigned by the VP of IT with skill and professional demeanor

Preferred Qualifications and Skills

• Bachelors degree required
• Strong organizational, project management, and problem-solving skills
• Able to manage work projects
• Proficiency with IT tasks and systems projects.
• Highly competent Microsoft Office Suite skills including Excel, Adobe
• Good quantitative skill set
• Ability to maintain a high level of organization
• Able to determine and decern the management of request with a focus on executive level support
• Good verbal and written skill set

Experience

5 years of experience performing similar functions.

Newer Graduate

Will consider candidates with strong educational preparation and closely related experience with but fewer years of experience.

Job Type: Full-time

Heritage New York Medical, PC is located in beautiful Garden City, New York (Nassau County) within walking distance of enjoyable shops and eateries. Easy commuting is available with the Long Island Railroad and public buses only steps away.

Competitive salaries and employee benefits you'll appreciate.

Submit your resume for consideration. Thank you for your interest.

Job Type: Full-time

Pay: $98,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• 8 hour shift

Application Question(s):

• Do you reside in New York?

Education:

• Bachelor's (Required)

Experience:

• IT: 5 years (Required)
• Microsoft Excel: 5 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Garden City, NY 11530: Relocate before starting work (Required)

Work Location: Hybrid remote in Garden City, NY 11530