Job Title: IT Manager
Department: Information Technology
Reports To: President
Location: On-site (Food Manufacturing Plant)
Starting Pay: $60,000 yearly (pay is dependent on experience)
Position Summary:
We are seeking a highly skilled and proactive IT Manager to oversee and support all day-to-day technology operations at our food manufacturing facility. This is a standalone role responsible for maintaining our plant's network infrastructure, providing technical support to all departments, and leveraging technology to improve plant efficiency. The ideal candidate is hands-on, service-oriented, and capable of troubleshooting a wide variety of systems ranging from office networks to automation equipment.
Key Responsibilities:
- Provide daily technical support to staff across all departments, including password resets, printer setup, shared drive troubleshooting, and internet connectivity issues.
- Maintain, monitor, and troubleshoot the plant's local area network (LAN), wide area network (WAN), and Internet systems to ensure consistent uptime.
- Support and help optimize our ERP system; serve as an internal resource for ERP user assistance.
- Configure, install, and support hardware, software, and peripheral systems across the organization.
- Troubleshoot machine-level IT issues and interface with production equipment as needed (basic understanding of ladder logic is a plus).
- Work with UR (Universal Robots) pallet stacking systems to ensure continued automation efficiency.
- Lead initiatives to streamline operations and improve process automation using technology.
- Monitor network security and ensure proper access control protocols are in place.
- Assist in network modeling, analysis, planning, and hardware/software coordination.
- Optionally oversee or collaborate with external IT service providers or support specialists as needed.
Education & Experience Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field.
- 3+ years of IT experience in a manufacturing or production environment preferred.
- Strong understanding of hardware/software systems, networking, and IT troubleshooting.
- Prior exposure to ERP systems (experience with manufacturing ERP platforms a plus).
- Familiarity with industrial automation systems and basic electrical knowledge desirable.
Knowledge Areas:
- Computers and Electronics (circuit boards, processors, software, applications)
- Network systems and telecommunications
- Engineering technology and automation integration
- Customer and internal service support
- Office systems and administrative software
- English language proficiency and professional communication
Skills & Competencies:
- Technical Skills: Critical thinking, troubleshooting, system analysis, basic programming, and math.
- Communication: Clear verbal and written communication with non-technical audiences.
- Learning & Adaptability: Active learning, strategy development, and process improvement.
- Social & Collaborative: Team coordination, teaching others, service orientation, and problem resolution.
- Problem Solving: Ability to evaluate complex issues and implement practical, scalable solutions.
Work Environment:
This is an on-site role based in a small food manufacturing plant. Candidate must be comfortable supporting both office-based and plant-floor technology in a fast-paced environment.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Education:
Experience:
- IT in manufacturing/production: 3 years (Preferred)
Ability to Commute:
- Springfield, MO 65803 (Required)
Work Location: In person
