Jones Medical Management

Key Responsibilities

• Schedule cleaning appointments follow up visits and special service requests for clients.
• Update and maintain the digital scheduling calendar with accurate information.
• Communicate with clients through phone email or text to confirm appointments and provide service details.
• Handle rescheduling requests cancellations and urgent scheduling changes.
• Provide clients with basic information about preparation steps arrival windows and service expectations.
• Coordinate appointment details with cleaning teams and ensure they have the correct project information.
• Maintain organized digital files service notes and communication records.
• Follow up with clients after completed services to gather feedback or schedule future appointments.
• Monitor shared inboxes and respond to client messages in a timely and professional manner.
• Support general administrative tasks to ensure smooth daily operations.

Qualifications

• High school diploma required. Bachelors degree or equivalent preferred.
• Experience in scheduling customer service or administrative support is helpful but not required.
• Strong communication skills and a friendly client focused tone.
• Excellent attention to detail and strong organizational abilities.
• Comfortable using digital calendars scheduling tools and basic office software.
• Ability to manage multiple tasks prioritize effectively and work accurately.
• Reliable proactive and able to work independently in a remote environment.
• Strong customer service mindset and problem solving ability.

Job Type: Full-time

Pay: $43,909.28 - $52,880.00 per year

Benefits:

• Health insurance
• Life insurance

Work Location: Remote