Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We are looking for an experienced Software Engineer for our Devops team.
Responsibilities Include but are not limited to:
- Release Management
- Manage and coordinate the end-to-end release process, including scheduling, planning, and execution.
- Act as the primary point of contact for release-related incidents and ensure timely resolution.
- Monitor post-release performance and coordinate rollback procedures if needed.
- Collaboration
- Collaborate with development, QC, and IT teams to ensure seamless releases.
- Ensure effective communication between stakeholders, including developers, QC, and business teams
- CI/CD Pipelines and Automation
- Design, maintain, and optimize CI/CD pipelines to support efficient release cycles.
- Implement automation for build, test, and deployment processes.
- Agile Practices
- Participate in sprint ceremonies such as daily standups (DSUs), grooming sessions, and retrospectives.
- Version Control
- Manage version control systems and enforce branching/merging strategies.
- Configuration Management
- Maintain and enforce configuration management practices for infrastructure and applications.
- Performance Monitoring and Reporting
- Track release progress and generate reports to identify bottlenecks or areas of improvement.
- Identify opportunities to improve release processes, tools, and methodologies.
- Change Management
- Follow best practices for change management to minimize risk during deployments.
- Documentation
- Maintain comprehensive documentation for release processes, deployment procedures, and issue tracking.
