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Operations Manager (Facilities, IT, Risk & Compliance)

AMADOR HEALTH CENTER, INC.

Full-time

Las Cruces, NM

Job description

Amador Health Center

Operations Manager (Facilities, IT, Risk & Compliance)

Reports to: Chief Executive Officer

Status: Full-Time

FLSA Status: Exempt

Location: Las Cruces, NM

Position Summary

Amador Health Center is seeking a working Operations Manager to provide day-to-day operational oversight across facilities, IT vendor management, emergency preparedness, and operational risk and compliance. This role is hands-on where needed, but the primary duty is management and execution of operational systems that support safe, compliant, uninterrupted care delivery.

This is not a director-level role. The Operations Manager supervises facilities support functions, manages key operational vendors, drafts operational procedures for leadership review, and ensures follow-through on inspections, corrective actions, and continuity planning.

Key Responsibilities

Operational Oversight and Vendor Management

· Manage day-to-day operational systems and priorities across facilities, IT support vendors, and safety functions.

· Serve as contract and performance lead for outsourced IT and other operational service providers.

· Coordinate service delivery, issue resolution, and escalation pathways with vendors and internal staff.

Facilities Supervision and Safety

· Supervise facilities support staff and coordinate vendor services including HVAC, fire systems, waste, and security.

· Maintain preventive maintenance schedules, inspection readiness, and facilities documentation.

· Identify and escalate infrastructure or safety risks requiring leadership attention.

IT Operations (Coordination Level)

· Oversee user access, device lifecycle coordination, and operational continuity with the IT contractor.

· Maintain inventories and basic operational controls for devices, accounts, and licenses.

· Provide limited hands-on troubleshooting as needed, with primary responsibility for coordination and resolution.

Risk, Compliance, and Preparedness (Operational)

· Maintain operational compliance calendars and documentation (HIPAA operations, OSHA basics, inspections).

· Track incidents, near-misses, and corrective actions through closure.

· Coordinate emergency preparedness drills, tabletop exercises, and after-action follow-up.

Authority and Boundaries

This role executes approved policies and procedures, exercises independent judgment in operational prioritization, and escalates risks and trends to leadership. The role drafts procedures for review but does not independently adopt organizational policy.

This role does not conduct HR investigations or discipline staff, supervise clinical care, represent the organization to the Board of Directors, or assume finance, HR, or grant authority.

Required Qualifications

· Five or more years of experience in operations, facilities, IT coordination, or compliance in a regulated environment.

· Experience supervising support staff and managing vendor relationships.

· Strong organizational skills, documentation ability, and independent judgment.

Preferred Qualifications

· Experience in FQHCs, behavioral health, pharmacy, or community health settings.

· Familiarity with emergency preparedness and audit/inspection coordination.

· Basic understanding of IT support models and operational risk management.

Compensation

Salary range: $65,000 to $78,000, commensurate with experience.

To Apply
Submit a resume and brief cover note through Indeed.

Job Type: Full-time

Pay: $65,000.00 - $78,000.00 per year

Work Location: In person