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Director, IT Security and Infrastructure Operations

Altais Medical Group Bay Area

Full-time

Oakland, CA

Job description

The Manager, IT Networks is a key leadership role responsible for the design, implementation, maintenance, and optimization of the organization's entire network infrastructure. This position leads a team of network engineers and administrators, ensuring network reliability, performance, and security across all locations and environments.

The Manager, IT Networks plays a crucial role in network strategy, capacity planning, and supporting business initiatives through robust and scalable network solutions.

Key Benefits:

  • $0 Deductible health insurance with low-cost premiums
  • Profit Sharing
  • 401k with market-leading employer match
  • Dental and vision coverage
  • Paid Time Off: 18 days starting in year one
  • Paid holidays
  • Tuition Reimbursement
-Additional company-paid benefits includes Short Term/Long Term Disability -and Life Insurance
Key Responsibilities:
  • Network Strategy & Architecture:
    • Develop, implement, and maintain the organization's network architecture strategy aligned with business objectives and growth.
    • Lead the design and deployment of local area networks (LANs), wide area networks (WANs), wireless networks, and data center networks.
    • Evaluate and recommend new network technologies, solutions, and best practices to enhance performance, security, and efficiency.
    • Conduct network capacity planning to ensure scalability and meet future demands.
  • Team Leadership & Management:
    • Lead, mentor, coach, and develop a team of network engineers and administrators.
    • Manage daily team activities, assign tasks, and ensure timely completion of projects and operational duties.
    • Conduct performance reviews, identify training needs, and foster continuous learning and professional growth within the team.
    • Promote a culture of collaboration, accountability, and problem-solving.
  • Network Operations & Maintenance:
    • Oversee the day-to-day operation, monitoring, and maintenance of all network devices (routers, switches, firewalls, load balancers, access points).
    • Ensure high availability, performance, and reliability of network services.
    • Manage network configurations, perform regular backups, and ensure disaster recovery readiness for network infrastructure.
    • Implement and manage network monitoring tools to proactively identify and resolve issues.
    • Lead network incident response, problem resolution, and root cause analysis.
  • Network Security:
    • Collaborate closely with the Information Security team to design and enforce network security policies and controls.
    • Manage and configure firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other network security appliances.
    • Oversee vulnerability management, patching, and hardening of network devices.
    • Ensure network compliance with internal policies and external regulatory requirements (e.g., PCI DSS, HIPAA).
  • Project Management & Implementation:
    • Lead network-related projects from initiation to completion, including planning, resource allocation, budgeting, and execution.
    • Coordinate with other IT teams and business units to ensure seamless project delivery and minimal disruption.
    • Manage external vendors and service providers for network-related projects and services.
  • Vendor & Budget Management:
    • Assist in the development and management of the network budget, optimizing costs while ensuring high-quality service.
    • Manage relationships with network equipment vendors and internet service providers (ISPs).
    • Negotiate contracts and service level agreements (SLAs) with network vendors.
  • Documentation & Standards:
    • Ensure comprehensive and accurate documentation of network configurations, diagrams, processes, and procedures.
    • Develop and maintain network standards and best practices.
Required Qualifications:
  • Bachelor’s degree in computer science, Information Technology, Network Engineering, or a related field, or equivalent1 practical experience.
  • Minimum of 5 years of progressive experience in network engineering and operations.
  • Extensive hands-on experience with enterprise-grade routing and switching protocols (e.g., BGP, OSPF, EIGRP, VLANs, Spanning Tree).
  • In-depth knowledge and experience with leading firewall technologies (e.g., Palo Alto, Cisco ASA/FTD, Fortinet).
  • Strong understanding of VPN technologies (IPsec, SSL VPN), network segmentation, and network access control (NAC).
  • Proven experience with wireless network design and management (e.g., Fortinet, Cisco Meraki, Aruba, Cisco Wireless LAN Controllers).
  • Familiarity with cloud networking concepts (e.g., AWS VPCs, Azure VNets) and hybrid cloud connectivity.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Demonstrated ability to lead, motivate, and develop a high-performing technical team.
  • Ability to manage multiple projects simultaneously and prioritize effectively in a dynamic environment.
Preferred Qualifications:
  • Master's degree in a relevant field.
  • Industry certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert), JNCIP/JNCIE (Juniper), PCNSE (Palo Alto Networks Certified Network Security Engineer), or equivalent.
  • ITIL Foundation certification.
  • Experience with network automation and scripting (e.g., Python, Ansible).
  • Knowledge of SD-WAN technologies.
  • Experience in a highly regulated industry (e.g., finance, healthcare).
Physical Demands & Work Environment:
  • Typically, an office environment with occasional travel to remote sites.
  • May require on-call availability and occasional work outside of normal business hours to support critical network incidents or planned maintenance.
  • Ability to lift and move up to 25 pounds occasionally.
EOE/M/F/Disabled/Veteran/DFSP