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Capital Data Inc – Job description

Job title: Senior Microsoft Engineer

Work Location: Wisconsin

Division/Department: Professional, Services

Reports to: Professional Services Manager

Essential Duties and Responsibilities:

The Senior Microsoft Engineer is responsible for implementing Microsoft solutions for Capital Data’s customer base. Responsibilities will include assistance with pre-sales validation, architecture of solutions, technical integration, installation and configuration of Microsoft On-Premises and Cloud Solutions. The Microsoft Engineer will be part of Capital Data’s Professional Services department and will provide additional duties as needed including supporting existing and future customers.

Duties:

Professional Services (80%)

• Implementation of professional services projects
• Act as a lead engineer of Microsoft solutions including but not limited to: On-Premises solutions – Active Directory, Exchange, System Center, Cloud Solutions – M365 and Azure Infrastructure Solutions
• Assist as required to the design and implementation of Microsoft solutions
• Manage, maintain and support Microsoft solutions
• Aid in developing business offerings and improve internal processes wherever possible
• Support Professional Services customers as needed
• Work closely with Sales and Solution Architect Teams to grow offerings as applicable
• Provide out of hours support as required by customer(s) projects within agreed upon statement of work

Professional Development (10%)

• Complete training certifications as required

Managed Services (10%)

• Provide Level 2 and 3 support to new and existing Managed Services customers
• Aid in developing offerings and improve internal processes wherever possible

Education and/or Work Experience Requirements:

At least 5 years of Senior experience in at least one of the following technical domains:

• Operating System / Virtualization (Windows Client and Server, VMware, Hyper-V)
• Email / Mail Protection (Exchange Server, Exchange Online, Defender for O365)
• Collaboration (MS Teams, SharePoint, SharePoint Online)
• Security & Compliance (Purview, AIP, Defender for Endpoint / Cloud, DLP)
• Cloud Infrastructure (Azure IaaS, PaaS technologies)
• Endpoint Management (Intune, System Center, Endpoint Management)
• Identity (Entra ID, Active Directory)
• Exceptional client relationship and presentation skills

Additional Requirements:

• Ability to travel and work from customer locations across WI and IL.
• Ability to work unsocial hours on an as needed basis. (Weekend patching etc.)
• Ability to provide out of hours support via an on-call rotation program
• All other applicable tasks deemed as a requirement by supervisor or Capital Data Leadership.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Brookfield, WI 53005