Changeis

Changeis, Inc. is seeking a Junior Cloud Engineer to support enterprise IT shared services operations within a cabinet-level federal agency environment. This entry-level role focuses on day-to-day cloud infrastructure management and incident resolution within a federal Common Operating Environment.

The ideal candidate brings foundational cloud computing knowledge and a willingness to grow within a fast-paced federal IT environment.

Key Responsibilities

• Manage and administer cloud infrastructure supporting enterprise shared services on a day-to-day basis

• Resolve incident tickets related to cloud services in accordance with SLA requirements

• Monitor cloud resource utilization and report anomalies to senior engineers

• Provide technical solutions to problems of basic scope and complexity involving one or two factors

• Assist in provisioning, configuring, and maintaining cloud resources per established procedures

• Document incident resolutions and contribute to the team knowledge base

Required Qualifications

• Knowledge of cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS)

• Basic cloud computing skills in at least one major platform (AWS, Azure, or GCP)

• Understanding of IT service management frameworks (ITIL fundamentals)

• Strong problem-solving skills and attention to detail

• Ability to obtain and maintain a federal public trust clearance

Preferred Qualifications

• Bachelor's degree in Computer Science, IT, or related field

• AWS Cloud Practitioner, Azure Fundamentals (AZ-900), or equivalent foundational certification

• Familiarity with ticketing systems (ServiceNow, Remedy)

• Exposure to federal IT environments

• CompTIA Cloud+ or equivalent