MetaBrand

The Position:

IMPORTANT: While we have listed this as a Remote Opportunity, our preference is an individual on the East Coast to support East Coast Business hours. Due to business support requirements, can cannot consider non-US based individuals.

The Company:

MetaBrand LLC is a leading beverage development and manufacturing company specializing in turning innovative drink concepts into market-ready products. From formulation and flavor development to production, we offer end-to-end solutions for startups and established brands alike. With a commitment to quality, creativity, and speed to market, MetaBrandCorp.com helps bring bold beverage ideas to life.

Job Summary:

We are seeking a motivated and detail-oriented Pre-Sales Associate / Sales Support Associate to join our dynamic sales team. In this role, you will be responsible for leading the prescreening process for potential customers, qualifying leads, and supporting the sales team by ensuring that only high-quality opportunities are passed along. You will also provide leadership and guidance to junior sales assistants and help refine prescreening protocols to maximize efficiency and conversion.

Key Responsibilities:

• Conduct initial outreach and screening of potential leads via phone, email, or CRM systems.
• Assess customer needs and determine product/service fit through prescreening conversations.
• Work closely with the sales team to pass qualified leads and ensure a smooth handoff.
• Maintain and update customer data in CRM tools (Hubspot).
• Monitor lead flow and performance metrics, providing regular reports to sales leadership.
• Develop scripts, questionnaires, and qualification checklists to optimize the prescreening process.
• Ensure positive customer experience at the earliest touchpoint with the company.
• Collaborate with marketing to refine targeting strategies based on lead quality feedback.
• Engage in Live Chat Session with prospective customers.

Qualifications:

• Fluent in English with excellent verbal communication skills, including clear enunciation and the ability to engage effectively with prospective clients.
• 2+ years of experience in sales support, lead generation, or customer service.
• Previous leadership or team coordination experience preferred.
• Experience with CRM platforms (HubSpot) and basic data entry.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with a focus on lead quality and customer experience.
• Self-starter with a proactive mindset and team-oriented attitude.

Preferred Skills:

• Experience in Product R&D, Manufacturing,
• Familiarity with lead scoring models and sales funnel management.
• Bilingual (Spanish) or multilingual capabilities is a plus.

Other Information

• Location Preference is Central New Jersey / East Coast
• Hours 8:30 am – 5:00pm EST M-F

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Day shift

Work Location: Remote