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IT Infrastructure Administrator

Elite Executive Partners

Full-time

Sioux Falls, SD

Job description

Elite Executive Partners is seeking an IT Infrastructure Administrator for a rapidly growing client.

The IT Infrastructure Administrator is a mid-level role focused on supporting company IT infrastructure through system implementation, administration, and Tier 2 support. This position ensures the stability and reliability of servers, applications, and core systems while assisting with ongoing infrastructure projects. The Infrastructure Administrator plays a hands-on role in supporting users, maintaining IT services, and implementing improvements that strengthen the technology environment.

ESSENTIAL FUNCTIONS:

· System Implementation & Administration

  • Deploy, configure, and maintain servers, applications, and software solutions.
  • Assist in implementing upgrades, migrations, and new system rollouts.
  • Maintain accurate documentation of system configurations and changes.

· Tier 2 Support & Troubleshooting

  • Provide Tier 2 support for escalated infrastructure and system-related issues.
  • Troubleshoot problems across systems and applications to restore services quickly.
  • Escalate complex issues to senior engineers or vendors as needed.

· Operational Monitoring & Maintenance

  • Monitor system performance, backups, and patching to ensure availability.
  • Support identity and access management, including Active Directory and Microsoft 365 administration.
  • Assist with maintaining virtualization environments (VMware/Hyper-V).

· Collaboration & Security Support

  • Collaborate with the Infrastructure Engineer and Security & Networking Manager to implement best practices.
  • Support compliance with IT policies, security standards, and audit requirements.
  • Assist with vulnerability remediation and incident response efforts as directed.

REQUIRED SKILLS AND ABILITIES:

  • 3–5 years of experience in systems administration or IT infrastructure support roles.
  • Proficiency with Windows Server, Active Directory, and Microsoft 365 administration.
  • Hands-on experience with virtualization platforms (VMware/Hyper-V).
  • Familiarity with networking fundamentals (LAN/WAN, VPN, wireless).
  • Strong troubleshooting skills and ability to resolve issues at the Tier 2 level.
  • Ability to document processes clearly and work both independently and in a team setting.

EDUCATION AND EXPERIENCE

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Relevant certifications a plus (e.g., Microsoft MCSA/Associate, CompTIA Server+).

TRAVEL, HOURS OF WORK, & SUPERVISION:

This position allows for a hybrid/remote work arrangement; however, the individual must reside within reasonable commuting distance of a location to be physically present as required. The position will require travel to other locations as necessary. This position will report to the CIO or other IT leadership.

#SF1

Job Type: Full-time

Pay: $67,927.65 - $81,805.34 per year

Benefits:

  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Retirement plan
  • Vision insurance

Work Location: In person