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Senior Database Architect

Roehl Transport

Full-time

Appleton, WI

Job description

Job Overview
We are seeking a dynamic and highly skilled Post Sales Senior Solutions Architect to join our innovative team. In this pivotal role, you will leverage your technical expertise and customer-focused mindset to deliver exceptional post-sales solutions that drive client success and satisfaction. Your energetic approach will help bridge the gap between complex technical offerings and customer needs, ensuring seamless implementation, integration, and ongoing support of our cutting-edge products and services. This is an exciting opportunity to influence the customer journey after the sale, fostering long-term relationships and enabling clients to maximize their technology investments.

Responsibilities

  • Collaborate closely with sales teams during the post-sales phase to understand client requirements and develop tailored solutions that meet their strategic objectives.
  • Travel 50% around New England (day travel only)
  • Lead technical demonstrations and product presentations to showcase the value and capabilities of our solutions, ensuring clients are fully engaged and informed.
  • Design, architect, and implement complex solutions involving computer networking, cloud platforms such as AWS and Azure, virtualization technologies like VMware, and Linux-based environments.
  • Provide expert guidance on integrating our solutions with existing client infrastructure, including configuring network components, cloud services, and security protocols.
  • Support project management efforts by coordinating technical activities, timelines, and deliverables to ensure successful deployment within scope and schedule.
  • Conduct analysis of client environments to identify potential challenges or opportunities for optimization, offering proactive recommendations.
  • Assist clients with troubleshooting issues post-deployment, ensuring smooth operation through effective problem resolution using tools like Python scripting or Bash (Unix shell).
  • Deliver engaging product demos that clearly articulate technical benefits while aligning with customer goals in pre-sales or post-sales contexts.
  • Act as a trusted technical advisor by providing ongoing support, training, and documentation to empower clients in managing their solutions effectively.

Skills

  • Demonstrated experience providing technical leadership to engineering teams
  • Must be fully knowledgeable and able to design and plan, implement and support IT solutions using a majority of the following technologies:
  • Networking (routing and switching) including Cisco Catalyst and Nexus, Meraki, Aruba, Extreme, Arista
  • Cisco Catalyst Center and Cisco ISE, including SDA fabric design, device onboarding, policy orchestration, and SGT-based segmentation
  • WiFi including Cisco, Meraki, Aruba Mist
  • 8–12+ years of progressive experience in enterprise networking, network architecture, and technical leadership.
  • CCIE (Enterprise/Security/Wireless) strongly preferred.
  • Ability to travel to customer locations, primarily in New England region
  • Professional customer service skills on video conference and in person
  • Additional certifications such as AWS/Azure Architect, CWNP, or Palo Alto Networks certs are a plus
  • Multiple Industry recognized Certifications. i.e.: CCNA, CCNP, PSE, ACE
  • CCNP Enterprise, CCNP Security, or CCNP Wireless (highly desirable)
  • Firewall/ Security including Cisco Meraki, Palo Alto and Fortinet Cisco ACI, including fabric setup, policy modeling, and tenant/VRF design
  • Proven experience leading large-scale network modernization or migration projects.
  • Excellent communication and presentation skills including the ability to translate complex technical concepts for executives and stakeholders
  • Strong vendor management and ability to lead technical discussions with partners and customers.
  • Ability to mentor engineers, teach best practices, and guide architectural decision-making
  • Proven ability to lead troubleshooting efforts during high-severity incidents

The base salary range for this position at commencement of employment is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other elements, including commissions and discretionary bonuses.

in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

Job Type: Full-time

Pay: $150,000.00 - $190,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Cell phone reimbursement
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Work from home

Work Location: Remote