Argyle IT Solutions

Technology & Systems Manager
$60,000 – $90,000 annually (commensurate with experience)

About the Company

We are a fast-growing, mission-driven organization with a strong focus on operational excellence, modern technology, and a people-first culture. As we continue to expand, we are seeking a technology-focused professional to support and optimize our internal systems and processes.

Position Summary

The IT Systems Manager plays a critical role in managing company-wide technology infrastructure and operational platforms. This position is responsible for system administration, device management, reporting, troubleshooting, and end-user training while working closely with leadership to improve efficiency through technology, automation, and data-driven insights.

Key Responsibilities

Systems Administration & Platform Support

• Serve as the internal administrator and subject matter expert for core operational software platforms
• Oversee system setup, enhancements, testing, and continuous improvement initiatives
• Develop and maintain internal reports, dashboards, and performance metrics using data exports and advanced Excel tools
• Diagnose and resolve system-related issues, partnering with external vendors and support resources as needed
• Provide guidance and training to team members on system functionality, updates, and best practices
• Partner with cross-functional leaders to improve workflows and implement process efficiencies through technology and automation

IT Infrastructure & Device Management

• Manage and maintain company computers, tablets, printers, routers, and related technology assets
• Oversee user accounts, email platforms, cloud storage, and foundational cybersecurity practices
• Coordinate with third-party vendors for phone systems, internet services, building security, and data backup solutions
• Maintain an accurate inventory of IT assets and oversee replacements, upgrades, and repairs
• Ensure secure network connectivity and reliable remote access for both office and field teams

Reporting & Process Improvement

• Create and maintain recurring operational and financial reports for leadership
• Use Excel and data tools to support data-driven decision-making
• Identify opportunities for process improvement through technology and automation
• Evaluate new software and hardware tools and make recommendations for adoption

Preferred Qualifications

• 4+ years of IT administration or systems support experience
• Experience supporting operational or field service organizations preferred
• Advanced Excel proficiency (pivot tables, macros, data analysis tools)
• Strong understanding of networks, device security, and cloud platforms such as Microsoft 365
• Excellent troubleshooting, communication, and documentation skills
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment

Why This Role

• Competitive compensation and benefits
• Opportunity to make a meaningful operational impact through technology
• Direct collaboration with leadership in a high-visibility role

This position is being recruited confidentially. Company and platform details will be shared with qualified candidates during the interview process.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Application Question(s):

• Have you worked in the home services industry before? If so, what CRM systems do you have experience with?

Experience:

• IT: 4 years (Preferred)
• Microsoft Office: 4 years (Preferred)

Work Location: In person