Centrally located in Pryor, Oklahoma, Xcaliber International is the nation’s largest value tobacco manufacturer. Xcaliber’s extensive product portfolio features 9 value-priced cigarette brands and 2 filtered cigars. Founded in 2001, Xcaliber International has spent over two decades continuously growing and improving its manufacturing capabilities. As of today, Xcaliber’s 500,000 square-foot production complex features a state-of-the-art manufacturing facility, automated warehouse and logistics center, administrative offices, an ISO-certified laboratory, as well as adjacent wholesale distribution and tobacco processing subsidiaries. Xcaliber also features an additional administrative office in Tulsa, OK. For over 20 years, Xcaliber International has earned a reputation for being an excellent employer, focused on employee satisfaction and safety.
We are currently seeking an IT Technical Manager.
The IT Technical Manager leads technical innovation initiatives, systems administration, and business continuity while ensuring the organization's technical infrastructure remains secure, scalable, and aligned with business objectives. This role combines strategic technical leadership with hands-on operational management and cybersecurity oversight.
Key Responsibilities
Infrastructure & Operations
- Lead and maintain enterprise IT infrastructure (on-premises and cloud)
- Oversee system administration, monitoring, and optimization
- Manage network architecture and telecommunications
- Ensure high availability of critical systems
- Implement and maintain virtualization platforms
- Oversee database administration and optimization
- Manage backup and recovery systems
- Monitor and optimize system performance
Security & Compliance
- Direct cybersecurity strategy and implementation
- Oversee security operations and incident response
- Maintain security policies and procedures
- Ensure compliance with security frameworks
- Manage security audits and assessments
- Oversee identity and access management
- Direct vulnerability management program
- Coordinate security awareness training
Technical Innovation
- Research and evaluate emerging technologies
- Develop proof-of-concept implementations
- Lead digital transformation initiatives
- Architect solutions for business requirements
- Drive cloud adoption and optimization
- Implement automation and DevOps practices
- Explore AI/ML opportunities and implementation
- Guide API strategy and integration
Business Continuity & Disaster Recovery
- Develop and maintain BC/DR plans
- Conduct regular disaster recovery testing
- Manage incident response procedures
- Ensure redundancy of critical systems
- Coordinate emergency response team
- Maintain business impact analysis
- Oversee backup and failover systems
- Document recovery procedures
Technical Team Leadership
- Mentor and develop technical staff
- Provide technical guidance and architecture reviews
- Foster innovation and continuous improvement
- Manage technical training programs
- Lead technical project teams
- Conduct technical skill assessments
- Guide career development paths
- Promote knowledge sharing and documentation
Performance & Quality
- Establish technical standards and best practices
- Monitor and optimize system performance
- Implement quality assurance processes
- Manage technical debt reduction
- Oversee capacity planning
- Direct performance testing
- Maintain technical documentation
- Implement SLA monitoring and reporting
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in IT systems administration or technical operations
- 3+ years of management experience in a technical environment
- Strong knowledge of current IT infrastructure technologies
- Experience with business continuity planning
- Proven track record in cybersecurity management
- Experience with cloud platforms (AWS/Azure/GCP)
- Knowledge of ITIL frameworks
Preferred Qualifications
- Technical certifications (Microsoft, CISSP, AWS/Azure, CCNA, VMware, CEH, ITIL)
- Project management certification (PMP)
- DevOps methodology experience
- Data center management experience
Skills & Competencies
- On-premises infrastructure and architecture
- Cloud infrastructure and architecture
- Network security and protocols
- Virtualization technologies
- Database management systems
- Security information and event management (SIEM)
- DevOps tools and practices
- Monitoring and logging systems
- Disaster recovery solutions
Leadership Skills
- Strategic technical planning
- Team leadership and mentoring
- Project and program management
- Risk assessment and mitigation
- Vendor relationship management
- Budget and resource planning
- Change management
- Communication and presentation
- Problem-solving and decision-making
Benefits: Medical, Dental, Vision, Life, AD&D, Short Term and Long-Term Disability Insurance, Vacation, Paid Sick Days, Paid Holidays, 401(k) with a generous match and much more...!
Equal Employment Opportunity
We are an equal opportunity employer. Minority/ Female/ Disabled/ Veteran. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
