This position is onsite at one of our Los Angeles locations. Relocation expenses are not provided.
Who We Are:
Our every action is a love letter to the world. Our Mission is to BOOST people to be their best selves so we can improve the world together. Sound ambitious? We believe we can achieve it if we work together because no one can succeed alone — which is why we need you! Are you ready?
Who You Are:
The Business Solutions Architect is a highly skilled and creative problem solver who doesn't mind wearing multiple hats. You’ll be experienced in handling a wide range of operational duties and related tasks while working independently and as a team player.
You’re an energetic, passionate self starter who wants to make a difference in the world. You’re good at pivoting; remaining fast and flexible while sometimes wearing multiple hats (or even the entire wardrobe). You thrive under pressure and are driven by results. You’re accountable and responsible to yourself and those around you, and able to check your ego at the door.
You’re a problem solver and critical thinker with a solution and action oriented mindset. You’re able to take instruction and feedback as well as give it with stellar verbal and written communication skills. And, most importantly, you’re ready to invest and grow within our company. We always have plenty of opportunities — you are your only limit!
What You’ll Do:
- Architect, build, and maintain internal tools and data systems—leveraging Airtable and custom platforms—to support core business operations across all departments.
- Design and implement cross-functional workflows and automations using tools such as Airtable scripting (JavaScript), Slack custom functions (TypeScript), Zapier, Make, and Teamwork, ensuring seamless handoffs and real-time updates across systems.
- Translate complex operational requirements into scalable solutions that help teams track and manage various processes and performance metrics.
- Collaborate with stakeholders to map out workflows, define requirements, and deliver solutions that align with business priorities and enable efficiency across functions.
- Develop custom scripts, triggers, and integrations to automate repetitive tasks, reduce manual input, and enhance cross-platform connectivity.
- Ensure ongoing maintenance, optimization, and performance tuning of all implemented tools, automations, and databases to support long-term scalability and stability.
- Monitor for bugs and data issues, conduct root cause analyses, and implement proactive fixes to maintain a reliable and consistent user experience.
- Define and uphold best practices for data governance, security, and documentation, with a focus on sustainability and accessibility.
- Provide training, documentation, and user support to empower internal teams to confidently adopt and manage the solutions built.
- Continuously evaluate existing systems and recommend transitions to more robust or custom-built platforms as business complexity and needs evolve.
- Document and maintain internal processes and workflows using tools like Lucidchart, Guru, and other internal knowledge platforms, ensuring procedures remain accurate, current, and accessible.
- Manage and maintain procedural automations and documentation, and drive company-wide adoption by developing training resources, onboarding materials, and periodic knowledge refreshers.
- Administer and track system permissions, ensuring appropriate access levels and maintaining audit-ready documentation.
- Collaborate on cross-functional initiatives, including special projects and ad hoc responsibilities, contributing technical expertise and operational insight where needed.
What You’ll Bring:
- Bachelor's degree in IT, Computer Science, or related field is required.
- Experience with Airtable and Airtable automations, or other experience with integrations, workflows, and database management a plus.
- Prior experience with any coding language. Javascript experience is a bonus.
- Basic understanding of webhooks and API architecture.
- Previous experience with integration platforms such as Zapier and Make.
- Experience using LucidChart, or a similar workflow diagramming software.
- Exposure to metadata and electronic file management.
- Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
- Excellent leadership, analytical and decision-making skills.
- Proficiency in troubleshooting and resolving hardware and software issues.
- Experience with data security practices and compliance requirements.
- Certifications such as CompTIA A+, Network+, or CISSP.
- Experience with cloud computing and virtualization technologies.
- Ability to juggle multiple projects and tasks while also helping the team keep
focused on priorities in an ever changing environment.
- Previous work in a startup environment, within a UHNWI family office or similar high-net-worth entity is a plus.
- Tech-savvy attitude with a thirst for learning new things; Proficiency in
G-Suite, project management software, Slack.
- Experience managing multiple complex workflows at once.
- Excellent verbal and written communication skills, with an open and ego-less communication style.
- A compassionate, positive, patient, solutions-oriented attitude and service oriented mindset.
- Strategic and adaptable problem-solver with strong judgment, critical thinking, and the ability to remain agile under pressure and in rapidly changing environments.
- Exceptionally organized and efficient, skilled in prioritizing tasks, managing multiple projects and deadlines, and following through on action items with precision.
- A service-driven attitude, with a passion for exceeding expectations.
- Strong aesthetic sensibility with an eye for refined presentation.
- Ability to conduct research and provide actionable insights.
- Proactive self starter with superior attention to detail.
- An understanding of professional and client services with strong interpersonal skills and an approachable and professional demeanor.
- A discreet and stellar level of professionalism and confidentiality while handling and responding to principals’ and leads needs and requests in a timely manner.
- The ability to be a team player who's also able to work independently.
Physical Requirements/Work Environment:
- Prolonged periods of sitting or standing and working on a computer for 8+ hours/day
Work Authorization/Security Clearance Requirements:
EEO Statement:
This is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.
**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.**
We can’t wait to meet you. Bye for now!
Job Type: Full-time
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
