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Senior Escalation IT Helpdesk Engineer

ArchIT Inc.

Temporary | Part-time | Contract

Remote

Job description

I’m seeking an experienced AI Solutions Architect or Automation Specialist to help me incorporate, integrate, and leverage AI across my business operations. The ideal candidate will:

  • Evaluate my current workflows and identify opportunities to use AI for automation and efficiency.
  • Design and deploy a custom AI agent (e.g., ChatGPT/OpenAI-based) to handle tasks such as [insert tasks—customer support, scheduling, data analysis, etc.].
  • Integrate AI tools with my existing systems (CRM, email, project management tools, or APIs).
  • Provide guidance on long-term AI strategy and best practices.

Required Skills:

  • Proven experience with OpenAI/ChatGPT, AI workflow automation (Zapier, Make, or custom APIs).
  • Strong understanding of business process automation and data security best practices.
  • Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus.
  • Excellent communication and ability to translate technical concepts for non-technical stakeholders.

Project Scope:

  • Initial consultation and roadmap.
  • Development and deployment of the AI agent.
  • Ongoing optimization and potential long-term collaboration.

Job Types: Part-time, Contract, Temporary

Pay: $17.00 - $28.00 per hour

Expected hours: 10 – 30 per week

Work Location: In person