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IT Manager

INTERSTATE

Full-time

Westport, CT

Job description

INTERSTATE -

We are a premier lumber and building material provider serving the discerning communities of the tri-state area. With a rich history spanning over a century, we have earned a reputation as a go-to destination for construction professionals, architects, designers, and homeowners.

At INTERSTATE, excellence is ingrained in our commitment to offering an extensive selection of high-quality lumber, custom millwork, architectural hardware, and building materials. Our Design Centers showcase the industry’s most in-demand designs and newest innovations. With a focus on reliability and customer satisfaction, INTERSTATE has become an indispensable resource for those seeking top-tier building supplies and exceptional service across the Try-State area.

Position Summary:

The IT Director leads Interstate’s technology function, overseeing infrastructure, cybersecurity, vendor alignment, and strategic planning. This hands-on role is responsible for high-level IT governance, while also troubleshooting major incidents and executing the IT roadmap.

Responsibilities:

  • Lead the development and execution of the IT roadmap in alignment with business objectives
  • Oversee all IT infrastructure, including servers, networks, software, and cybersecurity
  • Own the IT budget, contracts, procurement, and capital planning
  • Manage internal IT staff and external technology vendors (ERP, CRM, licensing, hardware)
  • Ensure data security, regulatory compliance, and risk mitigation across the organization
  • Collaboration services, including application development and support for M365 and SharePoint.
  • Guide modernization efforts for ERP, CRM, and infrastructure platforms
  • Provide escalation support for critical incidents and ensure high service availability

Qualifications

Education & Experience

  • Bachelor’s degree in Computer Science, Engineering, Business Management, or Information Technology
  • Master’s Degree is a plus.
  • 8+ years in IT management roles
  • In-depth understanding and practical experience with IT risk and compliance, Data Center and Cloud operations, Disaster Recovery and Business Continuity, IT connectivity and networks, and End User services.
  • Strong communication and leadership skills
  • Experience managing vendors and external personnel as well as experience managing internationally distributed teams.

Required Skills

  • Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM)
  • ITIL v4 Foundation: IT Service management and incident response
  • Exceptional organizational and prioritization skills with the ability to manage, delegate, and deliver multiple complex projects simultaneously.
  • Strong communicator, capable of engaging effectively across all levels of the organization and constructively navigating stakeholder resistance.
  • Clear, concise, and adaptable communicator — able to translate complex technical topics for non-technical audiences.
  • Experienced in leading organizations through digital transformation and major change initiatives.
  • Strong ability to align IT initiatives with overall business strategy.
  • Skilled at leading cross-functional teams and driving initiatives through influence and partnership.
  • Strategic thinker who aligns IT objectives with overall business goals to drive growth and operational excellence.
  • Demonstrated success collaborating with business units, vendors, and cross-functional teams to achieve shared outcomes.
  • Maintains composure and sound judgment in high-pressure or crisis situations.
  • Dedicated to enhancing internal user experience and exceeding service-level expectations.

Preferred Skills

  • Project Management Professional PMP
  • Microsoft Certified Azure Enterprise Administrator
  • AWS or Oracle Certificated Solutions Architect
  • Control Objectives for Information (COBIT) Governance framework
  • Enterprise Resource Planning (ERP) implementation and optimization experience (preferably Epicor, Kilpboard, NetSuite, or similar).
  • IT infrastructure modernization — cloud migration, virtualization, and network security management.
  • Familiarity with LBM, retail, or distribution environments (ERP workflows, dispatching, inventory, and POS systems).
  • Strong understanding of IT compliance and risk management (SOC2, GDPR, NIST).
  • Knowledge of emerging technologies such as AI, automation, and IoT applications in operations.
  • Proficiency in Microsoft 365 ecosystem and collaboration tools (Teams, SharePoint, Power BI).
  • Ability to translate business strategy into technology roadmaps that drive measurable value.

What we offer:

  • Medica, Dental, Vision, Live, Disability, Profit Sharing, Tuition Reimbursement
  • Employee Discounts
  • Opportunities for growth and development
  • Friendly Work Environment

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Application Question(s):

  • How many years of experience do you have managing a team?

Education:

  • Bachelor's (Required)

License/Certification:

  • CISSP (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person