BritLin Cleaning

Job Summary
We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring accurate documentation, and providing exceptional customer service. This position requires proficiency in various medical systems and terminology, as well as strong organizational skills to handle multiple tasks efficiently.

Responsibilities

• Manage the patient intake process, including scheduling appointments and verifying insurance information.
• Review and maintain accurate medical records in compliance with HIPAA regulations.
• Utilize Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and Dentrix for documentation and patient management.
• Conduct thorough documentation reviews to ensure completeness and accuracy of patient information.
• Provide clerical support including filing, typing, and maintaining office organization.
• Communicate effectively with patients via multi-line phone systems, demonstrating excellent phone etiquette.
• Assist with medical billing and coding tasks, including CPT coding and ICD-10/ICD-9 coding.
• Collaborate with healthcare providers to develop care plans and coordinate patient services.
• Maintain confidentiality of patient information while adhering to health information management standards.

Requirements

• Familiarity with medical terminology, insurance verification processes, and patient service protocols.
• Proficiency in EHR systems (Epic, Meditech, Athenahealth, eClinicalWorks) is highly desirable.
• Strong computer skills including Microsoft Office applications; experience with 10-key typing is beneficial.
• Bilingual abilities are an advantage for effective communication with diverse patient populations.
• Excellent organizational skills with attention to detail for accurate documentation and filing.
• Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism.
• Strong customer service skills with the ability to interact positively with patients and staff. Join our team as an Intake Coordinator where you can make a difference in the lives of our patients while advancing your career in the healthcare field.

Job Types: Full-time, Part-time

Pay: $22.01 - $26.51 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off

Work Location: Remote