Job Overview
We are seeking a skilled and dedicated Network Administrator/Operations professional. This role requires a strong understanding of computer networking, system administration, and IT infrastructure, with a focus on optimizing performance and reliability.
Virtualization & Server Operations
- Routine maintenance of VMs and physical servers, including applying patches, firmware, and OS updates.
- Experience with VMware vSphere and vCenter (VM creation, resource allocation, snapshots, performance monitoring).
- Hardware lifecycle management (replacements, warranty tracking).
Active Directory & Core Infrastructure
- Manage Active Directory infrastructure.
- DNS and DHCP administration
- User and group lifecycle management (onboarding/offboarding, group memberships, OU structure).
- Familiarity with hybrid AD + Entra ID environments is a plus.
Microsoft 365 Administration
- Assign, remove, and track user licenses.
- Manage Exchange Online mailboxes, including creating and managing shared mailboxes, distribution groups, and mail-enabled security groups.
- Configure transport rules, mailbox delegates, forwarding, and retention policies.
- Basic team/site creation and permissions management for Teams and SharePoint
- Enforce MFA, conditional access policies, review sign-in logs and alerts.
- Must be familiar with the Microsoft 365 Admin Center, Exchange Admin Center, and Entra portal
Backup & Recovery
- Monitor backup jobs, ensuring SLA compliance.
- Perform and test routine restores of files, VMs, and system states.
- Experience with Acronis backup software and storage systems.
- Understanding of retention policies and disaster recovery testing.
Storage & File System Management
- Manage NTFS permissions, including day-to-day access requests and troubleshooting.
- Understand storage technologies (eg: SAN, NAS, iSCSI) and performance considerations.
Networking Basics
- Manage network services at the server/VM level (eg, NIC configuration, VLAN tagging).
- Have a working knowledge of firewall rules, VPN access, overlay networks, and switch configuration (basic troubleshooting, not deep engineering).
- Ability to collaborate with network engineers for escalations.
Monitoring & Troubleshooting
- Monitor servers, storage, and services using tools like PRTG, Zabbix, etc.
- Maintain system documentation and change logs.
Security & Compliance
- Implement and follow patch management policies.
- Maintain least-privilege principles in AD and NTFS.
- Assist with audit requests and compliance checks.
- Familiarity with MFA, conditional access, and endpoint security.
IT Ops Support
- Troubleshooting software and hardware issues
- End-user hardware setup/configuration
- Managing IP phone system
- Managing IT assets and inventory
General Skills
- Strong documentation habits (procedures, diagrams, ticket updates).
- Experience working in ticketing/helpdesk systems for tracking issues and requests.
- Effective communication with both technical staff and end-users.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
