Must have experience in a Pharmaceutical Manufacturing environment!
The new facility will expand production of innovative biologic medicines in areas including oncology, immunology, and neuroscience.
As an integral member of a high-performance team, the IT Manager and Technical Product Owner will be responsible for developing and owning the strategic vision, prioritization, and deployment of IT infrastructure and digital products to support new manufacturing site-specific business capabilities. This role will serve as the product owner for all technology products specific to the site, driving the product vision and setting priorities. Furthermore, the individual will establish a robust end-to-end IT operational support framework in collaboration with the IT Site Leadership Team and business partners. This includes providing ongoing support to continuously enhance process efficiencies, reliability, and cybersecurity.
Key Responsibilities:
Product Ownership
- Product owner for Site Operational Excellence services and Site-Specific Digital Products. Includes end to end digital eco-system and integration within the site.
- Lead digital enablement initiatives for new site launches and expansion projects.
Product Vision and Strategy
- Develop and communicate the product vision, strategy, and roadmap based on business needs, aligning with global IT objectives and ensuring effective stakeholder communication.
- Ensure site digital products align with global product categories to maximize business value and facilitate standardization across sites.
- Support business stakeholders and IT leaders in crafting robust business cases.
Product Management
- Collaborate with cross-functional site stakeholders (MTO, R&D, TO&R, enterprise, ISRM and TS) to identify requirements and deliver effective site IT reliability and innovative digital solutions.
- Prioritize product investments in collaboration with site leadership to align with strategic goals.
- Maintain ownership of the product backlog and roadmap, ensuring timely technology deployments and Agile adoption while engaging in scrum ceremonies, refining user stories, and tracking metrics.
- Oversee user acceptance testing to ensure high-quality product releases.
- Coordinate with TS to ensure resource allocation and alignment with business goals.
Financial Management
- Manage the total cost of ownership (TCO) of products, driving cost optimization and collaborating with site finance to identify cost-reduction opportunities while maintaining operational efficiency.
- Support the IT Site Leader in capital and operational financial planning.
Site Operational Excellence
- Drive continuous technology improvements, monitoring reliability metrics, including Root Cause Analysis (RCA) and Mean Time to Repair (MTTR).
- Collaborate with ISRM and site engineers on Cybersecurity initiatives to maintain secure operations and manage technical debt efficiently.
- Ensure compliance with SLAs related to issue resolution, product availability, and alignment with business objectives.
- Responsible for site level ALM & TLM activities to ensure to manage technical debt efficiently.
- Conduct user surveys to gather feedback on technology product performance and needs to inform enhancements.
- Lead or support innovation demand management, incubate new ideas, conduct market research, lead test and learns, and assist scaling new products
Talent Development
- Establish performance goals and professional development feedback mechanisms while ensuring the completion of training programs that align with current roles and future aspirations.
- Advocate for Digital Maturity competencies to enhance team capabilities and cultivate a culture of continuous learning, staying informed about technological trends and encouraging innovative practices.
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or a relevant field is required.
- domain, managing IT operational support at manufacturing sites.
- Proficient in the digital product management lifecycle, managing product backlogs, prioritization, and defining user stories.
- Skilled in constructing business cases, tracking benefits realization, and driving technology adoption to enhance business value.
- Understanding of business drivers and the ability to connect priorities to technology investments.
- Familiarity with ISA 95 model.
- Experience managing vendor partners in developing and supporting complex technical systems.
- Experience with manufacturing-related systems (e.g., MES PAS-X, OSI-PI, labeling, serialization) and ecosystem integration.
- Familiarity with supply chain systems (e.g., SAP ERP, quality systems, lab systems) and broad supply chain processes, including biologics API processes.
- Understanding of IT infrastructure and OT-IT convergence is a plus.
- Knowledge of cloud infrastructure and deployment architecture.
- Experience with software development and testing methodologies (SDLC) and Agile project management.
- Familiarity with middleware tools and data platforms.
- Proficient with JIRA, MS Project, and Confluence.
- Excellent written and oral communication skills, with strong interpersonal skills and a team-oriented approach.
- Ability to influence, negotiate, and communicate effectively with internal and external stakeholders across complex matrix organizations.
- Proven ability to manage high levels of complexity and multiple competing priorities.
- Supervisory or people management experience is a plus.
- Familiarity with experience design and design thinking methodologies is a plus.
Job Type: Full-time
Pay: $130,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation Package:
- Bonus opportunities
- Employee stock purchase plan
- Performance bonus
- Yearly bonus
- Yearly pay
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
People with a criminal record are encouraged to apply
Education:
Experience:
- IT Management in a Pharmaceutical Manufacturing Facility: 5 years (Required)
Ability to Relocate:
- Wilson, NC 27894: Relocate with an employer provided relocation package (Required)
Work Location: In person
