Paul Kiuna
Experience
Huhtamaki
System Security Specialist
Jan 2025 - July 2026
Cincinnati, Ohio
• Diagnosed and resolved hardware, software, and network issues through root cause analysis acrossenterprise manufacturing environments.
Analyzed system performance metrics to improve reliability, improve system availability, and optimize operational efficiency.
Managed enterprise hardware and software deployments across multiple manufacturing facilities while maintaining secure, standardized system configurations.
Administered Active Directory, endpoint infrastructure, enterprise applications, and network services supporting continuous manufacturing operations.
Huhtamaki
IT Analyst
Jun 2021 - Present
Cincinnati, Ohio
• Delivered enterprise IT infrastructure and endpoint support for over 200 users in a high-availabilitymanufacturing environment
Managed Windows Server administration, Active Directory, Group Policy, identity management, and LAN/WAN connectivity.
Coordinated with vendors and cross-functional teams to deploy and maintain enterprise IT infrastructure across multiple manufacturing facilities.
National Advisors Trust Company
Information Technology Support Specialist
May 2019 - May 2021
Kansas City, Missouri
• Managed and maintained over 95 Windows workstations and peripherals through hardwareinstallation, software deployment, troubleshooting, and technical support.
Developed and implemented standardized IT service request procedures that improved ticket consistency and workflow efficiency.
Resolved application and technical issues within SLA requirements while supporting application deployments and user acceptance testing.
Education
Information Technology, Minor in Business Administration
University of Missouri–Kansas City - B.S.
2021 -
Identity & Access Management (IAM), Patch Management, Hardware & Software DeploymentInformation Systems
Johnson County Community College - A.S.
2018 -
Skills
Windows Administration
Active Directory
Group Policy
Endpoint Management
LAN/WAN
TCP/IP
DNS
DHCP
Cisco Switching
Network Connectivity
System Troubleshooting
Root Cause Analysis
Incident Response
End User Support
Window Server
Cortex XDR