Edrina Zulali

Experience

• Client Support Associate - American Honda Finance Corporation

  Full-time

  Aug 2023 - Present

  ● Recipient of "Hall of Fame" award for garnering exceptional customer reviews, demonstrating dedication to client relationships.
  ● Exceeding performance targets, navigating complex financial inquiries, and adeptly addressing
  customer inquiries.
  ● Ensured customer compliance to ever changing financial and legal regulations.

• Server - Horny Toad Bar and Cafe

  Part-time

  Oct 2022 - Jul 2023

  ● Assigned team captain, delegating tasks to team members.
  ● Analyzing sales trends and driving sales through strategic initiatives, upselling, and promotions.

• Server - Foster’s Sushi

  Part-time

  Oct 2021 - Oct 2022

  ● Drive sales while multitasking in bartending, serving, and marketing.
  ● Chosen as a team lead to interview and train new hires.

• Manager/Shift Lead - Bellisimos Italian Restaurant

  Full-time

  Jul 2019 - Oct 2021

  ● Analyze financial performance metrics including sales, expenses, and profitability.
  ● Appointed special event coordinator, overseeing private parties and catering orders.

• Administrative Assistant - Hutchison & Stoy PLLC

  Full-time

  Jun 2016 - Jan 2017

  ● Honed communication and negotiation expertise while assisting attorneys.
  ● Facilitating effective client interactions and negotiations.