Smyrne Multy
Experience
HARVARD BUSINESS SCHOOL
Research assistant
Nov 2025 - Present
Boston, MA
Classified and organized 800 research queries within one week to improve data accuracy and support academic research analysis.
DELOITTE
Client Account Manager
Jan 2025 - Jul 2025
Boston, MA
Developed visual decks, updated data trackers, and coordinated cross-team communication to support CAM initiatives.
HIGH POINT TREATMENT CENTER
Mental Health Specialist
Aug 2024 - Feb 2025
Brockton, MA
Monitored and supported patients during daily activities to ensure safety, compliance and therapeutic engagement.
SEVITA HEALTH
Registered Behavioral Therapist
Nov 2021 - Nov 2024
Brockton, MA
Delivered individualized behavioral therapy sessions and maintained detailed documentation to support treatment goals.
HORIZONS FOR HOMELESS CHILDREN
Certified Early Childhood Educator
Jun 2019 - Feb 2020
Roxbury, MA
Led daily lessons and enrichment activities for infants through preschool-aged children using certified teaching methods.
BRIGHT HORIZONS FAMILY SOLUTIONS
Early Childhood Educator assistant
Mar 2018 - Jun 2019
Watertown, MA
Supported instruction and classroom operations for multiple age groups while maintaining high learning standards and a safe environment.
SUFFOLK UNIVERSITY UPWARD BOUND
Program Operation Assistant
Sept 2015 - May 2017
Boston, MA
Provided academic support and coordinated administrative tasks to enhance student engagement and office workflow.
MACY’S
Retail operations assistant
Nov 2015 - Jan 2015
Boston, MA
Processed customer purchases efficiently and maintained organized merchandise displays to ensure smooth retail operation.
NEW ENGLAND REGIONAL COUNCIL OF CARPENTERS
Administrative Assistant Intern
June 2015 - Sept 2015
Boston, MA
Organized administrative files and used Microsoft 365 to improve record accuracy and workflow efficiency.
Education
In Progress
UMASS GLOBAL - Bachelor of Business Administration
2025 - Present
Coursework includes financial reporting, organizational dynamics, accounting, operation management, and information technology.Psychology
BUNKER HILL COMMUNITY COLLEGE - Associate degree
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Completed 1-year professional development program
YEAR UP UNITED - Business Fundamentals Training
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focused on Excel, business communication, and project coordination.Currently completing
AMERICAN ACADEMY OF SLEEP MEDICINE - AASM Accredited sleep Technologist education program
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Skills
Data Analysis
Client Operation
Research Support
Process Improvement
Microsoft 365
Excel
Google Workspace
Trello
Asana
Administrative Coordination
Cross-Functional Collaboration
Workflow Optimization
Data Entry & Reporting
Information Management System
Lean Six Sigma
Scrum
PowerShell Scripting
Exchange Online
Certifications
Certified Lean Six Sigma Black Belt - CSSC
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Certified Scaled Professional Scrum - SPS
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Certified Professional Scrum Master - PSM I & II
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Microsoft Office Specialist in Excel 2016 and O365 Application
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KPMG U.S. – Career catalyst: Advisory Job Simulation (Forage)
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Accenture Australia Technology Consulting Job Simulation on Forage
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Languages
French
Full professional working proficiency
Haitian Creole
Full professional working proficiency
Spanish
Limited working proficiency