Crosby-Brownlie, Inc.

Job Posting: IT & Data Support Coordinator
Location: Rochester, NY
Employment Type: Full-Time
Reports To: Vice President of Finance
Company: Crosby-Brownlie, Inc.

About the Role:
Crosby-Brownlie, Inc. is seeking a proactive and tech-savvy IT & Data Support Coordinator to support our internal IT operations and data management systems. This full-time role is the first line of support for all IT-related issues and plays a vital role in keeping our team productive, connected, and secure.

You’ll manage day-to-day tech support, deploy company-issued iPads, handle IT inventory, and oversee software licensing across the organization. If you’re detail-oriented, love solving problems, and want to make a difference in a well-established company, we want to hear from you.

Key Responsibilities:

• Serve as the primary point of contact for internal IT support requests
• Triage, troubleshoot, and resolve hardware, software, and connectivity issues
• Deploy, configure, and maintain company iPads and mobile devices
• Maintain IT asset inventory, hardware records, and supply levels
• Manage and track all IT-related licensing, subscriptions, and renewals
• Assist with onboarding and offboarding, including tech setup and account provisioning
• Support internal data management tasks, reporting, and data integrity efforts
• Develop documentation and user guides for common tech procedures
• Coordinate with third-party IT providers as needed
• Identify and implement improvements to IT and data processes

Qualifications:

• 2+ years in an IT support, help desk, or systems coordinator role preferred
• Hands-on experience with Microsoft 365, Windows OS, and iOS devices
• Familiarity with mobile device management and basic networking principles
• Strong organizational and documentation skills
• Excellent communication and problem-solving abilities
• Ability to manage multiple tasks and adapt to shifting priorities
• A self-starter with a customer-service mindset

Compensation & Benefits:

• Competitive salary range: $60,000–$75,000, based on experience
• Comprehensive benefits package
• Paid time off and holidays
• Opportunity to grow with a leading mechanical contractor in the region

To Apply:
Please submit your resume and a brief cover letter to [email protected]

About Crosby-Brownlie:
Crosby-Brownlie, Inc. is a trusted leader in mechanical contracting, delivering high-quality solutions throughout the Rochester and Syracuse regions. We pride ourselves on integrity, professionalism, and commitment to our people and community.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Rochester, NY 14605 (Preferred)

Work Location: In person