Rackspace

Solutions Architect – Salesforce
Location: Onsite Knoxville, TN office
Type: Permanent with full company benefits offered

*Candidates must reside within a reasonable driving distance from the Knoxville area office location to be considered for this opportunity.

Overview:
We are seeking a strategic and experienced Solutions Architect with deep Salesforce expertise to lead the design of scalable, secure, and integrated technology solutions that align with enterprise goals. You will play a key role in optimizing business processes and driving a connected ecosystem across the organization, with a strong focus on Salesforce architecture, platform best practices, and integration strategies.

Key Responsibilities:

• Architect and lead Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, AutoCloud, and Field Service.
• Develop and execute integration strategies with third-party systems using Salesforce APIs and middleware tools.
• Collaborate with business stakeholders to align Salesforce solutions with evolving business needs.
• Create architecture blueprints and roadmaps that support long-term digital transformation.
• Ensure alignment with enterprise standards, data governance, and IT security.
• Provide leadership and guidance on Salesforce scalability, performance, and best practices.

Qualifications:

• Bachelor’s in Computer Science or related field.
• 10+ years of IT experience, including 5+ years in Salesforce architecture roles.
• Proven track record delivering large, complex Salesforce implementations.
• Strong understanding of enterprise architecture, integration patterns, and agile delivery.
• Familiarity with SDLC methodologies and architectural governance.

What You Bring:

• Expert-level knowledge of the Salesforce platform and its ecosystem.
• Strong business acumen and the ability to bridge the gap between technology and business goals.
• Excellent communication skills with the ability to influence stakeholders at all levels.
• Strategic mindset with a focus on innovation, process optimization, and long-term planning.

Job Types: Full-time, Permanent

Pay: $150,000.00 - $185,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person