Job description
We are a fast-growing Westchester county-based Managed Service Provider (MSP) is looking for an experienced and security-minded Sr. System Administrator who wants to expand their career with a growing MSP.
Responsibilities
- Work on assigned projects such as cloud migration, server migration, and Office365 setups.
- Be the main point of escalation
- Monitor customer systems via RMM tools and proactively fix issues
- Assist with developing technical documentation and procedures
- Maintain tasks, projects and activities in the relevant IT System of Record
- Resolve assigned proactive and maintenance tasks. Document maintenance of all computer systems and network infrastructure
- Configure and support firewalls, VPNs and routers
Requirements
- Proven work experience as a Systems Administrator or similar role for a minimum of three years
- Experience in supporting remote computers/servers/users
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving, organizational and multitasking skills
- Customer-oriented attitude
- Exceptional written and verbal communication skills
- Within driving distance to White Plains, NY
Preferred Proficiencies
- Microsoft Remote Desktop Services (TS/VDI)
- Datto Backup and Replication
- PowerShell scripting
- Start to finish Firewall/Router configuration and implementation
- Microsoft Intune device management
- Past help-desk system experience
- Microsoft Server and Cloud Certifications
Job Type: Full-time
Prior MSP working experience is a plus
Pay: Depends on experience level
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Desktop support: 3 years (Required)
- Office 365: 3 years (Required)
- Working for an MSP: 1 year (Preferred)
Ability to Commute:
- White Plains, NY 10603 (Required)
Pay: $55,000.00 - $85,000.00 per year
Work Location: In person
