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Customer Integration Manager

All State Fastener

Full-time

Roseville, MI

Job description

Overview
We are seeking a dynamic and experienced Integration Manager to join our team. The ideal candidate will be responsible for overseeing the integration of various systems and processes within the organization. This role requires strong leadership skills, excellent communication abilities, and a knack for negotiation. The Integration Manager will work closely with cross-functional teams to ensure seamless integration that enhances operational efficiency and customer satisfaction.

Duties

  • Lead the integration of new systems and processes, ensuring they align with organizational goals.
  • Communicate effectively with stakeholders to gather requirements and provide updates on integration progress.
  • Negotiate terms and conditions with vendors and partners to facilitate successful integrations.
  • Supervise project teams, providing guidance and support throughout the integration process.
  • Analyze existing systems to identify areas for improvement and recommend solutions.
  • Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
  • Collaborate with sales and customer service teams to ensure that integrated solutions meet client needs.
  • Provide training and support to team members on new systems and processes.

Qualifications

  • Proven leadership experience in project management or a related field.
  • Strong communication skills in English; multilingual abilities are a plus.
  • Experience in supervising teams and managing cross-functional projects.
  • Ability to negotiate effectively with various stakeholders.
  • Demonstrated skills in analyzing data and making informed decisions.
  • Background in sales or customer service is preferred but not mandatory.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Join us as we strive for excellence through effective integration strategies that drive success across our organization!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Roseville, MI 48066 (Required)

Ability to Relocate:

  • Roseville, MI 48066: Relocate before starting work (Required)

Work Location: In person