Lake County Press, Inc

Overview
We are seeking a skilled and motivated Systems Administrator to join our dynamic IT team. The ideal candidate will be a resource for the development and execution of continuous improvements to all aspects of the company's IT department. This role requires a strong understanding of various technologies and the ability to troubleshoot complex issues effectively. If you are passionate about technology and thrive in a collaborative environment, we encourage you to apply.

Responsibilities

• Prioritize, schedule, and execute tasks. Escalating issues (where required) to the IT Director
• Perform IT Helpdesk as needed with ticket items
• Help develop and maintain knowledge base articles and other guides/documentation.
• Identify and learn software and hardware used and supported by the organization.
• Test implemented solutions to ensure problem has been adequately resolved.
• Maintain asset inventory of all hardware and software resources and equipment.
• Ability to safely lift and move objects weighing over 50 pounds
• Execute other assigned tasks as delegated by the IT Director

Qualifications

• • Experience with desktop operating systems including Windows 10/11, and macOS
• • Experience and working knowledge with some of all the following
• Microsoft Office 365 o Microsoft Entra o Microsoft Azure
• Microsoft Intune o Microsoft Exchange
• AWS Services o FileMaker Pro o SQL Database
• Working knowledge of basic repair tools & software
• Good understanding of the organization’s goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills
• Strong documentation skills
• Self-motivated individual with the ability to retain information quickly & present new ideas

Education

• Associate’s degree in computer science or related field preferred but not required, and/or 4 years of Technical Support experience
• Certifications: CompTIA A+, Comp TIA Network+ or other certifcations a plus.

Duties, responsibilities, and activities may change at any time with or without notice

• Join us in shaping the future of our IT systems while contributing to a collaborative work environment that values innovation and growth. We look forward to welcoming a dedicated Systems Administrator who is ready to make an impact!

Job Type: Full-time

Pay: $94,000.00 - $114,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person