L2R Consulting

ABOUT AD POPULUM: Ad Populum aligns corporate strategy and fosters growth across its diverse portfolio of legendary brands, including: NECA, the industry leader in pop culture action figures and collectibles, Rubies, the #1 costumes company in the world, Enesco, known for Department 56, a top purveyor of holiday décor, Kidrobot, a globally recognized, premier creator of limited edition art toys, plush and lifestyle accessories, WizKids, a top producer of miniatures and award winning table top games worldwide, JEI, the creators of American icons such as the Chia Pet and Clapper, ExKaliber, an esteemed collective of Amazon brands that ranks among the top 150 Amazon sellers globally, Graceland, Rock n Roll’s top destination and #1 music attraction in the world, Smiffys, a leading global innovator in fancy dress, Halloween and Carnival manufacturing since 1894, and Party City, the global leader in the celebrations industry helping tens of millions of people create unforgettable memories.

Reporting into the President, Global Infrastructure and collaborating with other members of the Global Technology team, the System Administrator will maintain, upgrade, and manage Ad Populum’s software, hardware, and networks. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions.

Responsibilities:

• Provides onsite systems technical support to resolve issues related to passive and active system hardware, IP address problems, network connection problems, and network-centered configuration issues.
• Installs, configures, upgrades and maintains end-users computers, printers and other stand alone or networked devices.
• Maintain network security integrity through creation (and removal) of Domain, Email, and shared access accounts.
• Monitor, log and respond to Help Desk Voice & email queues, and resolve issues and documenting solutions in the service request and change management tracking system based upon department policies and procedures.
• Develops and maintains automated processes and scripts to keep end-users computers at the latest operating system updates anti-virus & anti-spyware definitions and application revision levels.
• Maintains accurate serial number inventories on network computer equipment.
• Evaluates software and hardware for research and development purposes.
• Participate with various server and infrastructure upgrades and configuration changes, including hardware operating system, and email administration, monitoring and problem resolution.
• Drafts and maintains all documentation and drawings for area of responsibility,
• Participates in an on-call primary and secondary schedule and responds to calls based upon department policies and procedures.
• Performs other related duties as assigned.

Qualifications:

• Minimum of three (3) years of experience as a System or Network Administrator maintaining a server rack and network switches.
• Experience with Zebra printers, voice picking units and LPA (label printing automation) systems a plus.
• Minimum of three years’ experience in a 50+ user/multi server environment
• Superior organizational skills and attention to detail required, including incident tracking, change management and project management.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• Be able to work independently or in a team environment.
• Good analytical and problem- solving skills.
• Dependable and flexible when necessary
• Strong guest service and results orientation
• Strong knowledge of system security and data protection.
• Proficient in Linux and Windows operating systems.

Ad Popilum Offers:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment

The salary for this onsite position is for $52,500- $62,500.00 per year.

Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identify, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

Job Type: Full-time

Pay: $52,500.00 - $62,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Olive Branch, MS 38654 (Required)

Work Location: In person