Chat Support Representative
Montessori Child Development Centers Of California Inc
Part-time | Full-time
California
Job description
The Killington Distillery - Still on the Mountain is a family owned and operated casual dining restaurant at the base of Killington Mountain. We serve elevated mountain comfort cuisine with an inspired Cocktail Menu. We are seeking a Full-Time or Part-Time seasonal Host.
Wage: $14.00 to 16.00/hr, plus tips
Primary Purpose of Position
The restaurant Host/Hostess is the first employee to interact with arriving guests as they enter the restaurant. Host accurately maintains the reservation book, quickly and courteously greets all guests at the door, and professionally seats guests while keeping in mind station rotation and progress of servers. They provide courteous and efficient service to all guests and promote teamwork among co-workers. The guests receive their first impression of the service of the restaurant by their exchange with the hostess, making their job critical in the overall satisfaction of our guests.
Essential Duties and Responsibilities
- Warmly and graciously greets all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- Manage the reservation book and wait list
- Call out name and number of party when tables become available.
- Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
- Accommodate special seating requests for guests whenever possible.
- Seat guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages to servers and support staff as needed.
- Clean menus of food and stains.
- Perform other duties as assigned by the manager on duty.
- Thank guests as they leave and invite them to return.
- Complete all opening and closing side-work assigned
- Watch dining room to insure that it is clean and orderly at all times
Education/Experience
- Minimum 16 years of age
- Prior experience with Open Table preferred, but we will train the right candidate
Special Skills/Equipment
- Strong organizational skills required
- Maintain a professional appearance
- Ability to operate in a hospitable, cheerful manner during high stress situations required
- Must be a team player and demonstrate organizational skills.
- Must have excellent interpersonal skills and confidence.
- Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guests.
- Ability to work in a fast paced environment.
- Be flexible and willing to assist as needed to ensure all restaurant standards are met
Essential Physical Requirements
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Position primarily performed indoors assisting a variety of guests.
- Working conditions will vary with season; high traffic during peak season, medium traffic during off season.
- Should be prepared to work long hours and able to stand for an extended time.
- Ability to lift up to 20lbs
Employee Conduct
- It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
Benefits:
- Employee discount
- Health Benefits
- An Opportunity for discounted Ski Passes
- Flexible schedule
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Referral program
Shift:
- Evening shift
Work Location: In person