CareerZen Logo
Company logo

IT Infrastructure Manager

Calibro Corp

Full-time

Rochester, NY

Job description

Job Overview
We are seeking a skilled and experienced IT Manager to oversee our organization's technology infrastructure and ensure the efficient operation of our IT services. The ideal candidate will possess a strong background in systems engineering, technical support, and IT service management. This role requires excellent organizational and time management skills to lead a team of IT professionals in delivering high-quality support and solutions.

Duties

  • Manage and maintain the organization's IT infrastructure, including databases, DHCP, and vSphere environments.
  • Oversee IT service management processes to ensure optimal performance and user satisfaction.
  • Lead systems engineering projects, ensuring alignment with business objectives and technical requirements.
  • Utilize Solarwinds for monitoring network performance and troubleshooting issues.
  • Provide technical support to staff, resolving hardware and software problems efficiently.
  • Implement project management tools such as Jira to track progress and manage tasks effectively.
  • Develop and enforce IT policies, procedures, and best practices to enhance operational efficiency.
  • Collaborate with cross-functional teams to identify technology needs and deliver appropriate solutions.

Experience

  • Proven experience in IT management or a similar role within a corporate environment.
  • Strong knowledge of databases, DHCP configurations, vSphere virtualization, and systems engineering principles.
  • Familiarity with IT service management frameworks and methodologies.
  • Proficiency in using Solarwinds for network monitoring and performance analysis.
  • Excellent organizational skills with the ability to manage multiple projects simultaneously.
  • Strong technical support background with the capability to troubleshoot complex issues effectively.
  • Experience with project management tools such as Jira is a plus.
  • Exceptional time management skills to prioritize tasks in a fast-paced environment.

If you are passionate about technology and have the leadership skills necessary to drive our IT initiatives forward, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 4 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • GMail - Email management : 1 year (Preferred)
  • Database Management : 1 year (Preferred)

Work Location: In person