Pharos House

American Ring is recruiting a Full Time Order Entry Clerk who is organized, efficient, and able to work in a team. We are third generation family-owned company who prides ourselves on providing exemplary customer service. We specialize in the manufacturing and supply of retaining rings and snap rings.

We offer:

Work/Life balance

401k w/matching

Health/Dental/Vision

PTO

Paid Holidays

Schedule: Monday-Friday- Dayshift

Responsibilities:

*Enter all sales orders into ERP system (Business Central)

*Expected to maintain a 99.65 success rate on orders entered

*Daily data entry and management of orders; including coordination of special requests, ship dates, packaging requirements, order confirmations and customer quality requirements.

*Answer phones and emails; direct specialty requests to the proper department

*Be proficient with data entry into ERP system.

*Coordinate with Purchasing Department to maintain inventory levels and communicate customer demand changes.

*Work with Outside Sales team to resolve outstanding issues, including pricing and inventory conflicts, changes in delivery information and other problems that arise.

*Notify Quality Control Department of customer blueprint changes, RMA's, PPAP or certification requests.

*Coordinate customer packaging requirements with Production Department.

Requisites:

*Experience in Manufacturing and the Fastener Industry a plus.

*Demonstrates the ability to understand technical data.

*Experience with ASNs, data entry and shipping logistics.

*Ability to work in loud environments.

*2+ years of major work experience in similar position or degree is preferred

Critical Competencies:

*Personable & clear communicator.

*Independent thinker & accepting of criticism.

*Calm under pressure.

*Problem Solver.

*Willingness to accept training.

*Ability be flexible and adapt to changing job and customer requirements.

Physical Requirements:

*Must be able to sit and work on computer for up to 8 hours a day.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Solon, OH 44139 (Preferred)

Ability to Relocate:

• Solon, OH 44139: Relocate before starting work (Preferred)

Work Location: In person