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Job Overview
JBWS in Morris County is seeking a dynamic, committed full-time Director of Quality Assurance and Database Administration that will be responsible for the oversight of quality assurance, system administration, reporting and database management. Responsibilities of the role ensure health and quality of programming and service delivery. Our ideal candidate has a proven ability to lead data driven processes and projects, is highly organized, solutions-oriented and able to balance multiple priorities.

Duties and responsibilities include but are not limited to:

A. Maintain understanding of the database system, problem solving user issues and engaging with platform consultants to improve functionality.

B. Collect analytical/statistical data for funder reports for use by Client Program Leadership, Finance and Grants Director.

C. Utilize Excel to extract data from various sources, creating dashboards and charts to represent trends, gaps and patterns.

D. Lead and enhance standard operating procedures, collaborating with Client Program Leadership to develop systems and processes that demonstrate high caliber services.

E. Submit statistical reports directly to state and other entities, as assigned.

F. Publish internal monthly and quarterly statistical reports on programs and services, analyzing data and reporting on trends, root causes, and implementing improvements.

G. Collaborate with VP, Client Services and Client Program Leadership to ensure database meets each program's needs.

H. Perform regular and consistent internal quality audits.

QUALIFICATIONS include but are not limited to:

A. BA with 5 years in data administration and analysis.

B. Experience with social service data system and population and analyzing client service-based data.

C. Intermediate Excel skills (formulas, pivot tables, etc. )

D. Demonstrated ability to track analyze and report on performance data.

E. Strong organizational, systems management, and interpersonal skills.

F. Excellent interpersonal skills, with the ability to work collaboratively across teams.

G. Commitment to the mission of ending domestic violence.

SCHEDULE

Full time 35 per week, hybrid flexible 4 or 5 day work week options available.

BENEFITS

At JBWS we offer medical, dental, vision, life insurance, LTD, 403B, wellness program and generous paid time off package.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Morristown, NJ 07960