Quality Network Solutions

Job Summary:
We are seeking a skilled Systems Administrator to maintain, upgrade, and manage our software, hardware, and networks. The ideal candidate will ensure that IT systems run smoothly, securely, and reliably to support the organization's business operations.

Key Responsibilities:

• Install, configure, and maintain servers, operating systems (Windows/Linux), and network components.
• Monitor system performance and troubleshoot issues to ensure maximum uptime and efficiency.
• Manage user accounts, permissions, and access controls (Active Directory, LDAP, etc.).
• Apply security patches and updates to servers and applications.
• Backup and restore data and systems according to company policies and disaster recovery plans.
• Maintain documentation of system configurations, procedures, and policies.
• Manage virtualization platforms (e.g., VMware, Hyper-V).
• Administer cloud environments (e.g., Azure, AWS) if applicable.
• Support and collaborate with helpdesk teams to resolve technical issues.
• Implement and enforce cybersecurity best practices.
• Monitor and manage system alerts, logs, and incidents.
• Plan and assist with IT infrastructure upgrades and migrations.
• Provide Desktop support, antivirus, ransomware, Endpoint Detection (EDR), Network scanning, phishing email, & end user trainings.
• Network Administration & Cybersecurity.

Security & Compliance

• Implement security policies across network and system layers.
• Manage identity and access controls, including MFA and privileged access.
• Support endpoint protection, firewalls, and intrusion prevention systems (IPS/IDS).
• Assist in vulnerability management, incident response, and audit readiness.

Support & Documentation

• Provide Tier 2/3 support for escalated IT issues.
• Document network and system architecture, configurations, and standard operating procedures.
• Participate in disaster recovery and business continuity planning and drills.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience (3–5+ years) as a Systems Administrator or similar role.
• Proficient in Windows Server and/or Linux administration.
• Familiar with scripting (PowerShell, Bash) and automation tools.
• Solid understanding of networking (TCP/IP, DNS, DHCP, VPNs).
• Experience with virtualization and cloud platforms.
• Knowledge of backup and recovery tools.
• Strong problem-solving skills and attention to detail.

Preferred Qualifications:

• Certifications: Microsoft (MCSA/MCSE), CompTIA (Server+, Security+), VMware, or AWS/Azure certifications.
• Experience in a hybrid IT environment (on-prem + cloud).
• Exposure to ITIL practices and ticketing systems (e.g., ServiceNow, Jira).

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• System administration: 3 years (Preferred)

License/Certification:

• CompTIA CySA+ (Required)

Ability to Commute:

• Greenville, NC 27834 (Preferred)

Ability to Relocate:

• Greenville, NC 27834: Relocate before starting work (Preferred)

Work Location: In person