Institute For Family Development

ABOUT US:
For over 30 years the Institute for Family Development (IFD) has been providing in-home family counseling and parenting skills training services to families who are at risk of having their children placed in state funded foster care. All members of our team are essential in helping us achieve our mission, and we strive to create a working environment in which all employees thrive.

Social justice is a foundational value of our organization, and we are fully committed to creating an anti-racist, equitable and inclusive agency culture where all staff thrive. To reach this goal we are committed to workforce equity. Equitable recruitment, support, and retention is how we will obtain the most diverse, highest quality workforce that shares, and helps us advance, our mission and values.

ABOUT THE POSITION:

Provide routine IT maintenance and support for the agency’s network servers, computers and other IT infrastructure. Administer the agency-wide client information system. This position is hired by and reports to the management team member responsible for information technologies.

PRIMARY RESPONSIBILITIES:

• Support and Maintain Agency’s Network and IT Infrastructure
• Develop, Maintain and Enforce IT Security Policies
• Maintain IFD’s Client Information System
• Provide Technical Support to Agency Employees

MINIMUM REQUIREMENTS:

• Minimum or three (3) years of experience managing IT systems.
• Ability to exercise discretion and maintain client confidentiality.
• Experience using backup software systems, preferably Veeam.
• Experience managing firewalls and firewall protocols.
• Experience implementing and managing system security measures.
• Expertise in computer hardware and troubleshooting.
• Experience upgrading MS operating systems.
• Effective verbal and written communication skills.
• Demonstrated ability to take initiative, prioritize, juggle multiple responsibilities, and work independently
• Strong attention to detail; ability to identify errors or inconsistencies in data sets.
• Ability to work with diverse individuals and individuals with varying technical skill levels.
• Ability to work in a team environment.
• Demonstrated ability to organize information and tasks.
• Familiarity with and ability to troubleshoot problems regarding office equipment (e.g., copy machines, printers, phone systems, fax, postage meters).
• Must have solid experience with Microsoft products and be comfortable learning new software.
• Experience managing data systems. Salesforce administrator experience preferred.
• High school diploma or GED, Associate’s, BA, or BS degree in IT or Computer Science, IT Certification. Bachelor’s degree preferred.

Compensation: :
$ 67,279 - 80,285 / Annually

COMPENSATION AND BENEFITS:
Excellent Benefits:

• Medical insurance
• Dental reimbursement plan
• 15 paid vacation days during the first year of employment, cumulative accrual with each year of service up to plan maximum
• 2 paid personal days per year
• 10 paid sick days per year
• 11 holidays per year
• 401(k) retirement plan (5% IFD contribution)
• A flexible schedule and the possibility of some telecommuting.
• A strengths-based work environment, where we look for – and assume – the best in one another.

MORE INFORMATION:

Additional information about IFD and this position is on our website: www.institutefamily.org.
IFD participates in the e-Verify program and is an equal opportunity employer.

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