Torch Networks

DevOps Engineer (Charlotte, NC)

About FanConnect

At FanConnect, we provide technology products to enhance fan experience in sports and entertainment venues. Our platform is trusted by top-tier stadiums across the country – including Lincoln Financial Field, Petco Park, Heinz Field, The Horseshoe, The Big House, The Swamp, XFINITY Center, and many more.

We’re building the next generation of in-venue experiences, and we’re looking for a DevOps Engineer with proven experience scaling and maintaining complex production systems to help us optimize the infrastructure that powers what fans see during the game.

What You’ll Do

• Design and manage cloud-native infrastructure using AWS, Kubernetes, and Terraform
• Build and maintain CI/CD pipelines to streamline deployment and improve developer velocity
• Create internal tools and automation that empower engineering to ship faster and safer
• Enhance system observability with robust logging, monitoring, and alerting (e.g., Prometheus, Grafana, OpenTelemetry, etc.)
• Ensure security, compliance, and reliability across environments
• Own and improve disaster recovery and backup strategies
• Optimize availability, resilience, and cost efficiency across services
• Collaborate closely with engineers to enhance developer experience and delivery workflows
• Guide architecture and infrastructure decisions as we scale

What We’re Looking For

• 5+ years of DevOps, SRE, or platform engineering experience
• Deep knowledge with AWS, Kubernetes, and Docker
• Proficiency with infrastructure-as-code tools like Terraform
• Strong proficiency in CI/CD tools (e.g., GitHub Actions, CircleCI)
• Deep knowledge with observability stacks: Prometheus, Grafana, Loki, ELK, or similar
• Solid understanding of Linux systems, networking, and distributed system fundamentals
• Bonus: experience with Rails or TypeScript-based systems
• Authorized to work in the U.S. without sponsorship

Why FanConnect

• Work on high-impact software used in real stadiums – your work is seen by tens of thousands of fans
• Join a small, senior team where your ideas have real impact
• Help define and scale our platform infrastructure as our footprint grows

Location

• Based in Charlotte, NC (in-office with flexibility)
• Remote applicants within the U.S. will also be considered

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Kubernetes: 5 years (Required)
• AWS: 5 years (Required)

Ability to Commute:

• Charlotte, NC 28226 (Required)

Work Location: In person