Admail West Inc

GENERAL SUMMARY OF DUTIES:

Provides on-site support to all users for information/telecom services.

SUPERVISION RECEIVED:

Reports to IT Director.

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

Maintains network connectivity, e-mail, network security and telecommunications (phones and faxes).

Manage/Implement Microsoft 365 products.

Manage Dell/Cisco Hardware.

Maintain and monitor backup solution.

Patch Management using SCCM and WSUS.

AD management including gpo, sites, dhcp and windows services.

Able to maintain servers, SAN’s, virtual servers, network appliances and desktops.

Ensures that both hardware and software function efficiently on a daily basis and remains in safe functioning condition with appropriate backup systems in place.

Setup new servers, workstations and laptops for all personnel using SCCM deployment.

Take tier 1 and 2 calls.

This position will backup and assist desktop support if needed and will include:

Break/fix Servers/desktops/laptops

Install/push desktop software

Install scanners and peripherals

Must have reliable transportation and valid driver's license for travel to other sites as needed.

BA/BS preferred

Minimum of 2 years of experience with a wide variety of computer hardware and software is required

Ability to work after hours and on-call

Pay: $75,000.00 - $78,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Atlanta, GA 30342 (Preferred)

Work Location: In person