Dove IT

Systems Administrator/Consultant

Dove IT, a growing MSP serving clients throughout the upper Midwest, is looking to hire a Systems Administrator/Consultant with a minimum Associate's Degree in Information Technology. Candidates will provide day to day technical support to local and remote users by researching and answering questions; troubleshooting problems; and maintaining workstation, server, and network performance. This position would be focused on healthcare environments.

Responsibilities:

• Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
• Desktop replacements and migrations
• On Prem & Cloud Server Infrastructure Support & Migrations
• Printer troubleshooting and resolutions
• Writing and maintaining documentation
• Participates in development of technical training programs
• Improves system performance by identifying problems and recommending changes
• Updates job knowledge by participating in educational opportunities
• Monitor and maintain system backup and recovery activities
• Hardware troubleshooting and replacement, software troubleshooting, installation, and configuration
• Maintain current standards with HIPAA compliance and regulation
• Compliance with all reasonable directions and orders of the Employer.
• Skills/Qualifications:
• Solid knowledge of TCP/IP, DHCP, DNS, Operating Systems, and IP addressing
• Bonus for MCITP or higher Microsoft certifications
• Fortinet Experience a plus
• Hands-on experience working with multiple platforms including Microsoft, Apple, and Android
• Strong ability to find answers to technical questions
• Communicate status of support tickets with key personnel
• Helpful and friendly personality
• Strong oral and written communication skills
• Self-motivated and willing to grow

Attention to detail and the highest level of customer service. Very flexible work environment with a great supporting team. Work would be performed at client locations in a 30 minute radius of Waukesha, WI.

Job Type: Full-time

Pay: $50,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• 8 hour shift

Application Question(s):

• Do you have experience working in healthcare environments? If so, please describe.

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: In person