Bishop Heelan Catholic Schools

Job Title: IT Systems Administrator

Reports To: Director of Technology

Start Date: Immediate

Position Summary:

The IT Systems Administrator ensures the secure, stable, and efficient operation of Bishop Heelan Catholic Schools’ IT infrastructure. This includes managing virtualized servers, networks, wireless systems, firewalls, backups, security tools, and enterprise applications. The role provides Tier 2/3 technical support, executes security measures, and collaborates closely with the Director of Technology to implement system strategies across all campuses.

Key Responsibilities:

- Deploy, configure, and maintain Microsoft Hyper-V virtualized environments and Windows Server infrastructure.

- Administer Active Directory, Group Policies, and file/print services.

- Administer Microsoft productivity tools and integrate with Google Workspace for Education.

- Install, configure, and maintain network hardware and software, including Brocade switches, Ruckus wireless access points, and Palo Alto firewalls.

- Monitor network performance, resolve connectivity issues, optimize bandwidth, and ensure high availability.

- Implement network security configurations and VLAN management.

- Develop, maintain, and test robust backup and disaster recovery procedures.

- Monitor daily backups and perform periodic recovery tests to ensure data integrity.

- Configure, maintain, and monitor security tools including Palo Alto firewalls, antivirus, and endpoint protection solutions.

- Respond to and mitigate security alerts and vulnerabilities.

- Enforce BHCS security policies and assist with compliance activities.

- Provide Tier 2/3 escalation support for complex technical issues beyond help desk resolution.

- Partner with the IT Support Specialist and STEM & Curriculum Coach to ensure smooth instructional technology support.

- Document network configurations, server setups, firewall rules, and maintenance procedures.

- Assist the Director of Technology with planning and executing upgrades, migrations, and new systems deployments.

- Evaluate and recommend technology solutions to enhance system performance and security posture.

- Coordinate with external vendors and service providers for technical support, procurement, and licensing management.

- Maintain accurate inventories of network and server hardware, licenses, and warranties.

- Stay up-to-date on emerging technology and security trends to propose improvements.

- Perform periodic system audits and produce reports for leadership.

- Perform other duties as assigned by the Director of Technology.

Required Qualifications:

- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.

- Minimum 5-7 years of experience in systems and network administration.

- Practical experience with Microsoft Hyper-V, Windows Server, Active Directory, Google Workspace, Brocade networking, Ruckus wireless, and Palo Alto firewalls.

- Solid knowledge of TCP/IP networking, VLANs, VPNs, and LAN/WAN architecture.

- Strong troubleshooting, documentation, and problem-solving abilities.

- Relevant certifications (CompTIA Network+, Security+, Microsoft Certified, or Cisco CCNA) preferred.

Working Conditions:

Requires travel between school sites within Sioux City.

Lifting, carrying, pushing, or pulling equipment up to 50 pounds safely.

May require occasional evening or weekend hours for system maintenance, upgrades, or incident response.

Key Technologies:

Virtualization: Microsoft Hyper-V

Productivity: Microsoft 365, Google Workspace

Networking: Brocade switches, Ruckus wireless

Security: Palo Alto firewalls, endpoint security tools

Bishop Heelan Catholic Schools Expectations:

Support the Bishop Heelan Catholic Schools mission and live our values of Faith, Family, Knowledge, and Service in all interactions.

Participate in ongoing professional learning and collaborate with colleagues to further the goals of the District’s Technology & Strategic Plans.

Be visible and engaged in school and community events (e.g. after-school, evening programs).

Demonstrate respect for diverse identities and comply with diocesan policies on equality, equity, and inclusion.

Maintain flexibility for occasional after-hours or weekend support for critical system or event needs.

Adhere to inventory and asset-control policies, including coordination with central Purchasing & Finance departments.

Contact/Application Information:

Applicants please submit resume, cover letter and 3 references along with a completed BHCS application (link at the top of the page) via email or mail to:

Email: [email protected] with subject line "Application for IT Systems"

Mail: Human Resources Bishop Heelan Catholic Schools P.O. Box 1439 Sioux City, Iowa 51102

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Sioux City, IA 51103 (Preferred)

Ability to Relocate:

• Sioux City, IA 51103: Relocate before starting work (Preferred)

Work Location: In person