Five Points Bank

System Administrator for Bismarck, ND

IT System AdminRequired

Skills:•   Strong Customer Service

Skills.•     Proficient in writing and speaking the English language and communicate effectively.•     Ability to work in a Microsoft Teams environment and take part in Teams Video conference meetings.•     Understanding prioritizing work based on SLA agreements.•     General understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects.•     Ability to work 40 hours per week and be accountable.•     Ability clearly document work performed within our Service Now ticketing platform.•     Follow procedures and documentation for fulfilling requests.•     Effectively interpret and communicate highly technical information to non-technical and technical users.Nice to have Skills:•     Professional certifications in hardware, operating systems•     Ability to troubleshoot Telecom call center issues.•     Provide Network and VPN related troubleshooting.•     Experience with Palo Alto, Juniper, and Extreme switching.•     Experience with using PowerShell Scripting.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote