Quality Assurance Associate - Now Hiring
Randstad@Work
Part-time | Full-time
Knoxville, TN
Job description
About Us
Fast-growing insurance brokerage serving thousands of customers nationwide. Our founding team brings exceptional experience from top-tier firms including Coatue, Carlyle, Goldman Sachs, Tesla, Alloy, and Boston Consulting Group. We're scaling rapidly and hiring 20+ people for this role immediately.
Google "Harper Insurance" or check out our LinkedIn to learn more about who we are.
The Opportunity
This role works as either gig work for extra income OR as an entry point to a full-time career. Commission-based earnings working with prospects generated by our AI voice drop system and cold calling businesses that are required to have insurance.
We're starting with automotive businesses (car dealerships, repair shops, tire shops, service centers) but will expand across multiple industries as we scale.
Schedule & Compensation
- Hours: Flexible scheduling between 8am EST - 8pm PST
- Minimum: 10 hours per week (you choose and schedule your hours)
- Commission: $75 per completed insurance application
- Weekly Target: 10-15 completed applications = $750-1,125/week
- Top Performers: 20+ applications = $1,500+ weekly
- Pay: Weekly payments
- Location: Remote (US-based candidates only)
Compensation & Advancement
Commission-based to start, with advancement opportunities:
After 1 month (consistent performance):
- Same role, hourly pay - switch from commission to stable hourly wage
After 3 months (consistent performance):
- Consideration for other roles in the company - W2 positions with benefits
- Intake team, full-time sales, leadership opportunities
- Career growth within our expanding organization
What You'll Do
- Handle callbacks from our AI voice drop campaigns (prospects call YOU)
- Cold calling to businesses that are required to have insurance (they need the product!)
- Educate prospects about our insurance services (many haven't listened to full message)
- Guide prospects through completing their insurance applications (10-15 minutes each)
- Work with automotive businesses that need commercial insurance
- Use our proven scripts and lead management system
- Follow up with interested prospects to complete their applications
What We're Looking ForMust-Haves:
- Minimum 6 months of outbound sales/cold calling experience
- Experience with application completion or form-based sales preferred
- Comfortable with commission-based compensation
- Strong resilience and ability to handle rejection professionally
- Reliable internet connection and quiet workspace
- Able to commit to and schedule minimum 10 hours per week
- Available during our operating hours (8am EST - 8pm PST)
Why This Opportunity Works
- Flexible gig work - earn extra income on your schedule OR build a career
- AI voice drops generate callbacks (prospects call you vs. traditional cold calling)
- Cold calling to businesses that NEED insurance - they're required to have it!
- Fast hiring process - answer questions, 15-minute call, start next day
- We're hiring 20+ people - lots of opportunity to get started
- Career progression - hourly pay after 1 month, W2 roles after 3 months
- Growing company with expansion opportunities beyond automotive
What Success Looks Like
You'll handle both callbacks from prospects who received our AI voice drops AND make cold calls to businesses that are required to have insurance. Success means consistently completing 10+ applications weekly (top performers have even done 30+) through professional communication and efficient application processing.
Consistent performers can switch to hourly pay after 1 month, and after 3 months of working with us, we'll consider you for other W2 roles in the company.
Getting Started - Fast Process
- Answer the application questions below
- 15-minute phone call to discuss the role
- Start as soon as next day (or even same day if available)
We're scaling fast and need people who can start immediately. The process is simple and we'll get you working quickly.
Job Types: Full-time, Part-time
Pay: $500.00 - $2,000.00 per week
Expected hours: 10 – 40 per week
Application Question(s):
- How many outbound calls per day have you made in previous roles, and for how long?
- Our commission is $75 per completed application. Based on working 20+ hours weekly, what weekly income would you realistically expect in your first month?
- Can you start ASAP and work at least 10 hours this week?
Work Location: Remote