Expert Technical Solutions

Job Description:

• Employees part of this function are responsible for building and operating IT hardware and software resources in on-prem, cloud or hybrid scenarios in support of internal customer needs.
• They are responsible for a wide variety of activities that operationalize cross functional teams such as capacity planning and resource optimization solutions for one-off and long-term workloads, planning, configuring and maintaining servers (including mainframes), creating virtualized environments, providing analytics services, installing and maintaining specialized tools, etc

Key Responsibilities:

• Involved in the design, operation, and maintenance of enterprise servers, including specialty mainframe systems like IBM/LPARS, high performance super computing systems, and general-purpose hybrid and cloud systems, for optimal end-user business operations.
• Research, design, implement and maintain complex infrastructure solutions for internal customer needs such as specialty software, data warehouses, identity access management, event frameworks, containerization and on demand scaling, etc.
• Design and configure secure virtualized environments aligned with enterprise architecture blueprints consisting of virtual machines, virtual networks, high speed and distributed storage systems (SAN, HDFS, SSD, etc.)
• Utilize existing tools or assist in engineering custom monitoring solutions to ensure systems are configured correctly, run efficiently and remain secure against potential threats.
• Monitor and review resources like CPU, memory, storage, and network traffic to ensure effective utilization aligned with expected parameters and to safeguard against runaway costs.
• Resolve bottlenecks and plan for future capacity needs based on resource usage trends. Advise enterprise architecture teams on usage trends to incorporate into future blueprints.

Experience Required:

• Engineer Exp.: 2-4 years in IT;
• 2 years in development 1 coding language or framework

Experience Preferred:

• Strong communication skills - comfortable leading troubleshooting bridges with customers and vendors
• Strong team player with multi-tasking skills
• Strong analytical and problem-solving skills Strong documentation skills to develop knowledge-based articles for the adoption of new technologies in NetOps

Education Required:

• Bachelor's Degree (preferred but not required)

Job Types: Full-time, Contract

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person