Fairlane Products

Position Summary: Micro-Tech Endoscopy Americas seeks a Director of Information Technology to provide our rapidly growing organization both strategic leadership and hands-on execution. In this role you will own day-to-day operations, infrastructure, cybersecurity, service delivery, and vendor management while leading high-impact global projects in partnership with colleagues in Nanjing, China. You will plan and execute change, translate technical requirements into business language for diverse audiences, and standardize process/SOPs to enable scale. The Director of IT will drive the Feishu/Lark adoption in the US, integrate global systems and standards into local workflows, and build a reliable, secure, and scalable environment that enables growth.

Ideal candidates are exceptional communicators. We seek a servant-leader: someone who pairs strategic judgment with hands-on execution, operates comfortably at multiple altitudes, and aligns technical teams and business stakeholders across regions. You have recent experience leading global rollouts, standing up practical processes, and guiding a lean team through change in a high-growth environment. If this sounds like you, please apply today!

Key Responsibilities

· IT Operations & Support: Oversee infrastructure, networks, hardware, software, and ITMS/help desk services across all Micro-Tech Americas (MTAm) sites, ensuring reliability, security, and a seamless user experience; tighten distribution-list governance; manage identity and endpoint standards and support off-hours collaboration with China/US/Latam time zones.

· Strategy & Innovation: Develop and execute the IT roadmap, including system upgrades, AI initiatives, and emerging technology opportunities that support business growth; include global collaboration platforms and process standardization via SOPs/playbooks to enable scale.

· Cybersecurity & Compliance: Lead security and disaster recovery; ensure data/privacy compliance, put simple, ready-to-use incident plans in place to reduce risk; and manage data-residency and sharing for work with international teams.

· Financial & Vendor Management: Manage IT budgets, vendor relationships, and third-party contracts to maximize value and efficiency; drive vendor consolidation where practical, and report total cost of ownership and renewal risk.

· Leadership & Collaboration: Lead and develop the IT team, set clear goals/KPIs, and partner with cross-functional and global colleagues (US, China, Europe) to align priorities and drive organizational success; act as an “interpreter” between technical teams and business leaders, lead change management for global rollouts.

· Projects & Process Improvement: Provide technical leadership on key global and Americas led IT initiatives, establish effective processes (e.g., security, data, networks, document management), and act as an internal consultant to improve efficiency and enable automation; own program/project management discipline, lead the recently implemented Feishu/Lark rollout and adoption in the U.S., and create/maintain SOPs for repeatable operations.

· Communication & Training: Translate complex IT concepts into plain language and lead change management; providing training, documentation, and presentations as needed; deliver adoption plans and measurable outcomes for major changes, tailored training for executives/frontline teams, and concise status reporting for global stakeholders.

Minimum Qualifications

• Bachelor’s degree in Business, Technology, or related field.
• 8+ years of progressive IT experience, including 3+ years in a people-lead role; hands-on across infrastructure, networks, cloud, cybersecurity, hardware, and backup technologies.
• Managed IT budgets and vendors, delivered 2 or more large-scale global systems implementations in the past 3 years, including cross-border work between a US entity and a non-US owner/subsidiary.
• Completed a collaboration platform migration in the past 3 years (e.g. Feishu/Lark, Microsoft 365, Google Workspace) with documented adoption and training outcomes.
• Proven success supporting rapid scale (e.g. 2x headcount or revenue within 2-3 years).
• Willing and able to support off-hours collaboration with China time zones.
• Ability to develop IT strategy in business terms and drive change with executives, frontline staff, and global partners.
• Strong communication and emotional intelligence.

Preferred Qualifications

• Master’s degree in Business, Technology, or related field.
• Experience with Enterprise Resource Planning (ERP) systems, including SAP.
• Hands-on knowledge of Feishu/Lark with successful rollout/adoption in a global setting.
• Background in an FDA-regulated or medical device industry.
• Mandarin language capability.
• Essential Functions

To perform this role successfully, an employee must be able to:

• Apply logical reasoning to interpret information and respond appropriately.
• Communicate effectively, both verbally and in writing, with diverse audiences via in-person, phone, video, chat, and email interactions.
• Read and interpret documents, reports, and instructions relevant to job responsibilities.
• Operate computers, keyboards, phones, and other office equipment effectively to perform job duties.
• Remain in a stationary position for extended periods while working on a computer and maintain proper ergonomic posture; and move between work areas as needed.
• Organize tasks, manage time effectively, and prioritize workload to meet deadlines.
• Occasionally lift or move items up to 25 lbs. and perform physical activities such as bending, stooping, kneeling, reaching, or balancing.
• Attend meetings, events, or conferences, which may involve travel and extended periods of sitting or standing.
• Collaborate across time zones, including occasional early-morning or late-evening meetings to support U.S.–China work.
• Travel up to ~10% to U.S. sites (e.g., Memphis, Ogden) and occasional conferences/meetings.
• Work in a typical office setting: remain in a stationary position for extended periods, operate a computer and other productivity tools, and move about the office as needed.

Pre-Employment Requirements:

All offers of employment at Micro-Tech Endoscopy are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Type: Full-time

Pay: $125,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Application Question(s):

• If selected as a finalist, Micro-Tech Endoscopy will request your authorization to run an background check as part of the hiring and selection process. Please confirm you'd be willing to consent to this standard process.

Education:

• Bachelor's (Required)

Experience:

• progressive IT leadership across system/strategy: 8 years (Required)
• people management: 3 years (Required)
• manage IT budgets & vendors: 3 years (Required)
• 2+ global systems launches in 3 yrs incl. cross-border work: 3 years (Required)
• completed collaboration platform migration in the past 3 yrs: 1 year (Required)
• successfully supported rapid scale: 2 years (Required)
• SAP: 1 year (Preferred)
• Feishu/Lark: 1 year (Preferred)
• FDA regulations or Med Device: 1 year (Preferred)
• Mandarin: 1 year (Preferred)

Work Location: Hybrid remote in Ann Arbor, MI 48104