Wayspring

OPEN Healthcare US (OHUS) is an advanced laboratory committed to enhancing the quality of life for our patients. Our laboratory is equipped with state-of-the-art technology, aiming to deliver sustained quality of services. At OHUS, we provide high-quality, reliable, and affordable laboratory and diagnostic services, ensuring accurate and rapid test results. Our extensive test menu designed to meet your health and wellness needs. OHUS specializes in esoteric clinical tests including allergy, molecular testing, and other custom assays with mass spectrometry. Learn more about OHUS at www.ohcus.com.

We are currently seeking an IT Administrator to join the IT team. As our IT Administrator, you will play a key role in

maintaining, supporting, and optimizing information technology systems that enable continuous clinical laboratory operations, remote draw station connectivity, and facility-level IT infrastructure. This role ensures system availability, secure data flow, regulatory compliance, and seamless technology support across laboratory sites, phlebotomy draw stations, and office facilities. This position plays a mission-critical role in supporting laboratory testing operations, clinical data integrity, remote collection site readiness, and business continuity.

ROLES & RESPONSIBILITIES

IT and Facilities Support for the Main Laboratory, Draw Stations & Remote Site

• Set up and maintain IT equipment at phlebotomy draw stations and remote collection sites; Configure secure network connectivity for remote sites
• Provide on-site and remote technical support (tier 1 and 2) to employees at the main laboratory and draw stations across Southern California.
• Diagnose and resolve both routine and complex hardware, software, and network issues through self-troubleshooting
• Coordinate with vendors and service providers to escalate, track, and resolve technical issues as needed
• Configure, deploy, and support workstations, servers, IP phones, point-of-sale systems, label systems, barcode scanners, and tablets, and printers
• Manage and maintain physical access control systems for secure building access
• Perform employee onboarding and offboarding, including account provisioning and deprovisioning in Active Directory and Azure AD
• Coordinate with landlords, contractors, and service providers for facility IT needs
• Oversee cabling, network access points, Wi-Fi coverage, and device deployment
• Maintain inventory of IT assets across all locations, and track IT assets, licenses, and renewals

Network Administrator / IT Infrastructure & Systems / Security & Compliance

• Oversee, maintain, and optimize the organization’s IT and network infrastructure
• Ensure day-to-day availability of laboratory and office IT systems
• Implement and enforce cybersecurity best practices to strengthen the overall security posture
• Ensure data backups are properly configured, monitored, and up to date
• Administer and support domain controllers, file servers, LIS servers, application servers, and related systems
• Monitor and review security logs from firewalls and physical access control systems
• Apply patches and updates to critical servers, firewalls, and network devices
• Maintain HIPAA-compliant access controls and security policies and support CLIA and internal audit readiness for IT-related controls
• Continuously evaluate and improve cybersecurity controls and develop standard operating procedures (SOPs) for IT Administration.

LIS (Laboratory Information System - LABDAQ) / EMR (Electronic Medical Record) System Integration

• Design, implement, and maintain order, result, and bidirectional HL7 interfaces with various EMR systems
• Utilize in-house and third-party middleware solutions to support system integrations (e.g., Mirth Connect)
• Demonstrate a working knowledge of HL7, JSON, SFTP, TCP/IP, and APIs
• Collaborate with middleware vendors (e.g., Ellkay) to troubleshoot and optimize integrations
• Work closely with third-party vendors and internal development teams to ensure seamless data exchange between systems

POSITION REQUIREMENTS

• Bachelor’s Degree preferred in Information Technology, Computer Science, or related field of study or equivalent work experience.
• Minimum of 3–5 years of IT systems or network administration experience
• Proven experience in IT support, network administration, system administration, and integration projects
• Strong knowledge of Windows environments, Active Directory, and networking
• Experience with server and basic cloud administration
• Ability to adapt to a fast-paced and evolving work environment
• Hands-on experience supporting multi-site or remote office IT environments
• Strong aptitude for learning new technologies and systems
• Strong troubleshooting and communication skills
• Must be able to work on-site in our Gardena laboratory/office and travel to draw stations across LA County and Orange County

LICENSE & CERTIFICATION REQUIREMENTS

• CompTIA A+ (Required)
• CompTIA Network+ (Required)

PREFERRED QUALIFICATIONS

• Experience in healthcare IT or medical/clinical laboratory industry
• Experience supporting remote collection sites or distributed workforces
• Familiarity with Laboratory Information Systems (LIS)
• Knowledge of HIPAA and FDA regulations affecting healthcare technology
• Strong foundational knowledge of information technology
• In-depth knowledge of networking technologies such as TCP/IP, SFTP, DNS, and VPN
• Security-minded with effective communication skills
• Familiarity with Laboratory Information Systems (LIS) and healthcare data standards
• Understanding of PCI DSS compliance requirements
• Knowledge of UI/UX design principles for healthcare applications
• Cisco CCNA (Preferred)
• CompTIA Security+ (Preferred)
• Certifications in relevant technologies or healthcare IT

SCHEDULE

• 9:00 AM to 5:30 PM from Monday to Friday

PERKS & BENEFITS

• Health, Vision, Dental, and Life Insurance.
• 401(k) retirement savings plan with up to 4% matching
• Paid vacation and sick time-off
• Paid holidays
• Flexible spending account
• Discounts offered by ADP

WHY JOIN US

- Direct role in supporting high-throughput clinical laboratory operations
- Ownership of IT across lab, draw stations, and facilities
- Exposure to modern diagnostic and telehealth testing infrastructure
- Stable healthcare environment with long-term growth potential

Open Healthcare US offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from [$75,000 to 90,000/year]. Actual compensation is based upon factors such as the candidate's education, skills, qualifications, and related work experience.

Open Healthcare US is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Open Healthcare prohibits discrimination on any basis protected under federal, state, or local law, regulation, or ordinance or company policies. All employment decisions are based on individual qualifications and business need.

Check out our website to learn more about our company at www.ohcus.com. Pursuant to the California Consumer Privacy Act, please review the notice available on our website, https://us.ohc.global/privacy, to understand our online and offline practices regarding the collection, use, and disclosure of “personal information” of job applicants who reside in California.

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

ACKNOWLEDGEMENTS

The above statements reflect the essential and non-essential functions as necessary to describe the principle contents of the job. This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Will you now or in the future require sponsorship for an immigration-related employment benefit? For the purposes of this question, “sponsorship for an immigration-related employment benefit” includes, but is not limited to, “STEM Optional Practical Training, H-1B, L-1, O-1, and/or an E-3 visa petition, TN status, and ‘job flexibility benefits’ (also known as I-140 portability or Adjustment of Status portability) for long-delayed adjustment of status applications that have been pending for 180 days or longer.
• Is the name listed on your resume your legal name?
• If you answered No on previous question, could you please write your legal full name for our records? If you answered “yes” on the previous question, please respond N/A.
• Are you currently authorized to work in the United States?
• By submitting your application, you are indicating that your minimum salary requirement is within the listed salary range in the job posting. Please indicate “Yes” below to acknowledge that your salary minimum requirement is within the listed salary range in the job posting.
• What is your minimum salary requirement?

License/Certification:

• CompTIA A+ (Required)
• CompTIA Network+ (Required)

Ability to Commute:

• Gardena, CA 90248 (Required)

Work Location: In person