JAVAHERI & YAHOUDAI, A PROFESSIONAL LAW CORPORATION

Position Overview

J&Y Law is seeking a Business Intelligence (BI) & Litify Administrator Contractor to support our data infrastructure, reporting, and Litify system management. This role will be responsible for optimizing our Litify platform, developing operational dashboards, and creating reporting that supports leadership decision-making across intake, pre-litigation, litigation, settlements, and marketing.

The ideal candidate has strong experience working with Litify, Salesforce architecture, and BI tools to help law firms track KPIs, automate reporting, and improve operational visibility.

Key ResponsibilitiesLitify System Administration

• Manage and maintain the Litify platform configuration
• Build and optimize custom objects, fields, workflows, and automation
• Support user permissions, profiles, and role hierarchy
• Troubleshoot Litify system issues and coordinate with Litify support when necessary
• Ensure data integrity and system performance

Business Intelligence & Reporting

• Design and maintain operational dashboards and reports
• Track KPIs including:
• Case lifecycle metrics
• Intake conversion rates
• Settlement timelines
• Case manager productivity
• Litigation pipeline performance
• Develop automated reporting for leadership and department managers

Data Integration & Process Improvement

• Manage integrations between Litify and firm systems (document management, intake platforms, etc.)
• Improve workflows to increase efficiency across case management teams
• Identify opportunities for automation and operational improvements

Analytics & Strategic Support

• Provide data insights to support firm growth and operational strategy
• Assist leadership in evaluating case value trends, workload distribution, and revenue forecasting
• Prepare analytics reports for executive leadership meetings

Required Qualifications

• 3+ years experience working with Litify administration
• Strong understanding of Salesforce architecture
• Experience building dashboards using BI tools (Power BI, Tableau, Salesforce Reports)
• Experience working with law firm case management systems
• Strong analytical and problem-solving skills
• Ability to translate business needs into technical solutions

Preferred Qualifications

• Experience working with personal injury or plaintiff litigation firms
• Salesforce Admin Certification
• Experience with data automation and workflow development
• Experience supporting legal operations teams

Key Deliverables

• Firm-wide Litify dashboard reporting
• Automated KPI reporting for leadership
• Workflow improvements that increase operational efficiency
• Clean and structured data management within Litify

Pay: $40.00 - $50.00 per hour

Work Location: In person