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Systems Administrator - Tier 3

PangeaTwo

Contract

Birmingham, AL

Job description

Must be Green Card or US Citizen

Must have STORIS experience

System Maintenance & Configuration

· Configure and maintain Storis ERP environment (on-prem or cloud).

· Manage software updates, patches, backups, and performance tuning.

· Maintain system parameters including security roles, workstation setups, and user preferences.

User & Security Administration

· Create, modify, and deactivate users and roles.

· Set up permissions and role-based access controls.

· Implement and monitor login audit trails and compliance protocols.

Support & Troubleshooting

· Act as Tier 2/3 support for system issues escalated from helpdesk or business users.

· Troubleshoot hardware/peripheral issues (e.g., POS, printers, scanners).

· Collaborate with Storis support team for resolution of software bugs or critical failures.

Integration & Automation Management

· Oversee integrations with eCommerce (e.g., Shopify, Magento), payment systems (e.g., Shift4, Adyen), and accounting software (e.g., QuickBooks).

· Configure or monitor webhooks, APIs, and middleware for automated workflows.

Reporting & Data Integrity

· Manage custom report generation using Storis reporting tools.

· Perform data validation, cleanup, and routine audits for accuracy.

· Ensure consistent item, pricing, vendor, and customer master data.

Project & Change Management

· Participate in new module implementations, upgrades, or system migrations.

· Test system changes in sandbox environments before production release.

· Document configurations, SOPs, and workflows.

Job Type: Contract

Pay: $40.00 - $60.00 per hour

Expected hours: 40 per week

Experience:

  • STORIS: 1 year (Required)

Work Location: Remote