Full-time
Geneseo, NY
Job description
About Homecrest
Located in Wadena, Minnesota, Homecrest Outdoor Living, LLC is a leading manufacturer of outdoor furniture. Since our founding in 1953, our goal has been to enhance our customers’ outdoor living experience by producing quality furniture that lasts for decades. In fact, many of our vintage wire collections from the 1960s are still in use today.
Our Core Values in Action
At Homecrest, our culture is built on a foundation of core values.
Passionate: We are driven, enthusiastic, dedicated, and proud. We take pride in creating high-quality products that help people love life outdoors.
Innovative: We embrace new ideas and think outside the box. We are constantly seeking better ways to improve our products and our process.
Accountable: We do what we say we will do and take responsibility. We own our work and our results, ensuring the Homecrest name always represents quality.
Integrity: We are open and honest, building trust through transparency and upholding strong ethical values. We believe in doing the right thing, every time.
Job Description and General Overview:
The IT Manager provides business and analytical services, related to software, hardware, telecommunications, and their respective operating environments, to the organization in the most accurate, timely, and secure means possible in support of organizational goals and strategies.
Is responsible for all computer systems, hardware, and telecommunications within the company; the implementation of new and evolving technology; daily management of all IT activities within the organization; directs the work of other department personnel; and assists with training and support of end users.
Experience with Windows 365 software environments, multi-user server environments, factory floor data collection process and equipment (bar code scanning), interface with telecommunication providers, system back-up and recovery, system security applications, and internal networking systems.
Function as an integral member of the management team. Utilizes existing technology to enhance business processes, continually evaluates solutions to drive lean principles and increase system and user productivity. Research business/departmental needs and recommend systems that may benefit the enhancement of business goals. Evaluate requests for application enhancements, modifications, equipment, and new applications from various internal departments.
Requires good communication skills, as well as technical troubleshooting abilities. Will work as a project manager to implement any new IT solution throughout the company.
Job Requirements:
Standard responsibilities include but are not limited to:
I.
a. Ensure that all backups are completed and maintained using industry backup standards.
b. Evaluate security risks and inform management of exposures. Maintain anti-virus and firewall systems to guard against on-line attacks.
c. Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial and strategic targets are met. Obtain competitive prices from suppliers, to ensure cost effectiveness.
d. Collaborate with internal departments to facilitate the communication and delivery of technological initiatives.
e. Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems and ensure that those policies, procedures and standards are added to and reflected in the company’s IT Manual.
f. Ensure compliance with software licensing including Microsoft Office, Microsoft Windows operating systems, spam filter licensing, and other software and hardware support licenses.
g. Establish and build strategic relationships with outside vendors and make decisions on utilizing outside resources when deemed necessary.
h. Ensure smooth IT operations, minimizing downtime.
i. Providing secure access to the network for remote users.
j. Securing data and systems from internal and external attack.
k. Managing crisis situations, which may involve complex technical hardware or software problems and the coordination of outside support resources.
l. Complete projects by coordinating resources and timetables with user departments and IT.
m. Mentoring and training IT support staff
II.
a. Continually obtain knowledge, research and provide recommendations on all company software systems; i.e. Engineering, Marketing, Accounting, CRM, CAD.
b. Monitor server performance and perform routine maintenance including disk scanning, defragmentation, temporary file cleanup, Windows updates, patches, and software installs and upgrades.
c. Keep full documentation of all software licenses.
III.
a. Monitoring the company network infrastructure and equipment to ensure optimal performance. This includes all networking equipment (routers, firewalls, switches, etc), spam filtering appliances, T1 connections, and any other network devices.
b. Responsible for Telephone System/Voice Mail/Call Tracking
c. Responsible for Network: LAN/WAN
IV.
a. Develop, implement, and regularly test disaster recovery plans to ensure rapid restoration of IT services in the event of disruptions.
b. Schedule and verify regular security backups of hardware and software systems.
c. Ensure backup systems operate effectively and securely, with periodic testing and documentation.
d. Guarantee the smooth running and minimal downtime of all IT systems, including proactive crisis management for complex technical issues.
e. Coordinate business continuity planning to maintain critical operations during emergencies or system failures.
IV.
a. Offering users appropriate support and advice
b. Provide training to staff for all software and hardware in use by the company including Microsoft Office products, Windows operating systems, MAPICS, and security best practices.
VI.
a. Engage in special projects as assigned.
b. Maintains professional and technical knowledge by attending educational workshops: reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
c. Contribute to team effort by accomplishing related results as needed.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
Ability to Commute:
Ability to Relocate:
Work Location: In person
